Sr. Manager, Applications Technology

• →Lead, mentor, and develop the Applications Technology team, including hiring, onboarding, coaching, performance management, and career development.
• →Oversee daily application operations, production support, incident resolution, service request fulfillment, and Tier 3 technical support activities.
• →Establish and track operational metrics related to system availability, support responsiveness, backlog management, audit readiness, and service quality.
• →Promote a collaborative, accountable, and customer-focused team culture.
• →Drive continuous improvement in documentation, knowledge management, support processes, and operational standards.

This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment’s determination that it will be able to obtain an export license in a time frame consistent with AeroVironment’s business requirements. A “U.S. person” according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements.

Benefits:  AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown.  For more information about our company benefit offerings please visit:  http://www.avinc.com/myavbenefits.

We also encourage you to review our company website at http://www.avinc.com to learn more about us.

Principals only need apply.  NO agencies please.

About AV:

AV isn’t for everyone. We hire the curious, the relentless, the mission-obsessed. The best of the best.

We don’t just build defense technology—we redefine what’s possible. As the premier autonomous systems company in the U.S., AV delivers breakthrough capabilities across air, land, sea, space, and cyber. From AI-powered drones and loitering munitions to integrated autonomy and space resilience, our technologies shape the future of warfare and protect those who serve.

Founded by legendary innovator Dr. Paul MacCready, AV has spent over 50 years pushing the boundaries of what unmanned systems can do. Our heritage includes seven platforms in the Smithsonian—but we’re not building history, we’re building what’s next.

If you're ready to build technology that matters—with speed, scale, and purpose—there’s no better place to do it than AV.

We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status.

ITAR

• Provide leadership and governance for enterprise applications and platforms, including Oracle Fusion Cloud, OCI PaaS services, SharePoint, SQL Server, SplashBI, Ivanti, CData Sync, and custom applications.
• Oversee application lifecycle activities, including enhancements, configuration changes, patching, upgrades, change management, release management, testing, and production deployments.
• Partner with business and IT leadership to define and execute a multi-year application roadmap aligned with organizational growth, application rationalization, cloud-first strategy, and business priorities.
• Manage application performance, availability, monitoring, backup/recovery planning, disaster recovery coordination, and operational resilience.

• Manage support for SQL Server databases and application-related data platforms, including performance, security, backups, recovery, and optimization.
• Oversee integrations, data movement, and automation platforms supporting enterprise applications and reporting needs.
• Lead efforts to streamline manual processes through automation, scripting, workflow improvements, and intelligent tools.
• Support AI enablement initiatives, including intelligent assistants, API-based automation, workflow automation, LLM integration platforms, and emerging enterprise AI capabilities where appropriate.
• Ensure automation and AI solutions are implemented with proper governance, security, monitoring, and operational controls.

• Lead user access management governance, including provisioning, deprovisioning, role-based access controls, privileged access reviews, and audit support.
• Partner with cybersecurity, infrastructure, and compliance teams to support application security monitoring, vulnerability remediation, incident response, and audit readiness.
• Ensure systems and processes align with corporate policies and applicable standards, frameworks, and regulated cloud environment requirements such as NIST, CMMC, FedRAMP, GCC High, or equivalent controls.
• Support internal and external audits by coordinating evidence gathering, remediation tracking, access reviews, and control validation.
• Maintain focus on data protection, system integrity, segregation of duties, and secure application operations.

• Manage vendor and service provider relationships, including support escalations, service delivery, contract alignment, and SLA performance.
• Collaborate with business leaders, project managers, PMO teams, cybersecurity, infrastructure, and cross-functional IT partners to deliver technology initiatives on time and within budget.
• Serve as a trusted advisor to business stakeholders by translating business needs, operational risks, and compliance requirements into practical technology solutions.
• Champion effective change management, user adoption, communication, and training for system enhancements and application changes.
• Prioritize demand based on business value, operational risk, compliance needs, security impact, and resource capacity.

Basic Qualifications (Required Skills & Experience)

• Education & Experience: Bachelor's degree in Computer Science, Information Technology, or a related field, with 12+ years of experience in enterprise application management, application support, systems administration, database operations, or related technology leadership roles.
• Leadership: 7+ years of experience managing and developing multidisciplinary technical teams, including developers, database administrators, application administrators, integration resources, or infrastructure partners.
• Cloud & Enterprise Platforms: Proven experience supporting Oracle Fusion Cloud, OCI PaaS services, or comparable enterprise cloud application platforms.
• Security & Access Governance: Strong background in user access management, role-based access controls, segregation of duties, privileged access reviews, security controls, and internal/external audit support.
• Service Management: Strong understanding of ITIL principles, including incident, problem, and change management, using enterprise service management tools such as Ivanti, ServiceNow, or similar platforms.
• Vendor & Stakeholder Management: Experience managing vendors, service providers, support agreements, SLAs, technical escalations, and collaborating effectively with business stakeholders, PMO, cybersecurity, infrastructure, and executive leadership.
• Process Improvement & Operational Maturity: Experience with application rationalization, system consolidation, support process improvement, operational documentation, knowledge management, and control evidence for audit and compliance activities.