Program Manager, AI Transformation

United States·Miamimid

OtherAi Transformation Consultant

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Quick Summary

Overview

About Avenue Z, Inc. Avenue Z is the AI-first agency - a digital marketing and PR company engineered to move fast. Brands partner with us to drive revenue and reputation across all channels, from ChatGPT to The Wall Street Journal, Shopify to TikTok, Meta to Google.

Key Responsibilities

AI Transformation Roadmap Define and drive the internal AI use case roadmap across all Avenue Z practices — creative, media, PR, client services, and operations. Prioritize by impact, feasibility, and time-to-value.

Requirements Summary

3–5 years in program management, business analysis, or technical product management — ideally with exposure to marketing, agency, or GTM systems Proven track record of process mapping and workflow redesign at an organizational level (not just…

Technical Tools

anthropicchatgptlangchainopenaiab-testingagileproject-managementstakeholder-management

About the Role

~1 min read

3–5 years in program management, business analysis, or technical product management — ideally with exposure to marketing, agency, or GTM systems
Proven track record of process mapping and workflow redesign at an organizational level (not just individual workflows)
Hands-on experience building with AI tools — you have actively used and can demonstrate proficiency in tools such as Glean, n8n, Zapier, Make, Claude Code, GitHub Copilot, and other LLM-based platforms; this is not a "familiarity" requirement, it is a working one
Ability to translate ambiguous business pain points into structured AI-enabled solutions
Strong stakeholder management: comfortable running interviews, workshops, and executive-level readouts
Data-driven — you measure what you build and kill what doesn't work

Nice to Have

~1 min read

Background in marketing, media, or communications agency environments
Experience with agentic frameworks (LangChain, n8n, Claude API, OpenAI Assistants, MCP)
Experience with business process optimization (BPO) frameworks.
Familiarity with Shopify, TikTok, and/or performance media tech stacks
Experience with Agile delivery and sprint-based product development
Prior exposure to governance, responsible AI, and human-in-the-loop design
Comfort operating as a player-coach - you build AND you lead

A computer science degree or formal engineering background
Experience at a large enterprise or GSI
A full technical team under you from Day 1, we grow into structure

We are a company that has already deployed production AI agents into operations — from PR and client services to Shopify assessments and media analytics. We are not starting from scratch, and we are not pretending AI is something we will get to. It is already how we work.

This role will have direct access to the leadership team, real decision-making authority, and the ability to shape how an entire agency evolves for the next decade.

We are also actively expanding our AI transformation services to clients — which means this role has a path that grows with the company, not just within a function.

Compensation & Structure

Base salary $85,000 (negotiable) – commensurate with experience and demonstrated AI tool proficiency
Performance bonus tied to transformation milestones (target 10–15% of base)
Benefits package including health, dental, and vision
Onsite in Miami, FL
Direct report to the CTO