Director of Student Success

United StatesUnited States·Chicagoexecutive
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Quick Summary

Overview

Training Tomorrow's Technicians to Become Skilled, Employable and Essential. About Us - Big Changes, Better Benefits - Join us today! The Aviation Institute of Maintenance (AIM) , established in 1969,

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What We Offer

~4 min read

The Aviation Institute of Maintenance (AIM), established in 1969, is a premier institution dedicated to advancing the field of aviation maintenance through exceptional education and training. With 15 campuses nationwide, AIM is a cornerstone in the aviation industry, accounting for 20% of all students attending FAA-certified Airframe & Powerplant (A&P) schools across the country. Each year, AIM proudly contributes to the graduation of nearly one in four certified aircraft technicians in America.

At AIM, you'll become part of a dynamic team of educators and leaders, all united by a shared commitment to delivering top-notch training and ensuring student success. We are passionate about equipping the next generation of aircraft technicians with the skills and knowledge needed to excel in the aviation industry. If you are eager to make a meaningful impact and help shape the future of aviation maintenance, AIM offers a rewarding environment where your contributions will truly matter.

Location: 3711 South Ashland Ave Chicago, IL 60609

Schedule

Monday - Thursday: 9:00am - 6:00pm, Friday: 8:30am - 4:30pm
Occasional nights and weekends
Design and lead campus-wide retention and persistence strategies
Partner closely with academic leadership to identify at-risk students and implement timely interventions
Ensure students stay on track to meet academic, FAA certification, and graduation milestones
Oversee processes tied to FAA certification readiness, testing milestones, as well as accurate scheduling, follow-up, and reporting of FAA written exams and related requirements
Lead graduation preparation activities, including exit interviews, completion reviews, and transition planning
Lead strategies focused on job readiness, professionalism, and placement outcomes, including ensuring that students and graduates receive high-quality coaching
Build and maintain strong relationships with employers and industry partners
Directly supervise student services and career services staff.
Coach, mentor, and develop team members while fostering accountability and collaboration.
Promote a unified culture that emphasizes proactive support and measurable outcomes.
Support onboarding and training of new staff.
Monitor retention, certification, graduation, and placement data on a weekly, monthly, and quarterly basis.
Analyze trends, identify risks, and implement improvement strategies.
Ensure accurate documentation and reporting in student information systems and dashboards.
Maintain compliance with all applicable institutional, regulatory and reporting requirements.
Represent student success during new student orientation and campus events
Lead or support career fairs, employer engagement events, certification readiness sessions, and commencement activities
Participate in program advisory committee meetings
High School Diploma or GED
Associate's or bachelor's degree preferred
5+ years of experience in student services, career services, human resources, recruiting, or a related student-support field
Proven success in a performance-driven environment with documented measurable outcomes
Experience leading teams and managing performance
Strong analytical and organizational skills with the ability to interpret data and drive action
Student-focused mindset with a commitment to service excellence
Proficient with Microsoft Office and willing to learn new systems
A positive, team-oriented approach and willingness to work outside regular business hours and travel locally or overnight as needed
401(k) with company match
Comprehensive health, dental, and vision insurance available first day of employment
Life insurance options
Paid parental leave
Paid time off (PTO) to promote work-life balance
Tuition reimbursement for continued education
Employee Assistance Program (EAP) for personal and professional support

Location & Eligibility

Where is the job
Chicago, United States
On-site at the office
Who can apply
US

Listing Details

Posted
September 8, 2026
First seen
September 8, 2026
Last seen
September 9, 2026

Posting Health

Days active
0
Repost count
1
Trust Level
53%
Scored at
September 8, 2026

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Director of Student Success