Technical Services Engineer - Bilingual - Portuguese + English

Looking for a new start? Think bigger. Think Axis!

At Axis Communications we believe in innovating for a smarter, safer world. We just happen to provide cutting-edge security solutions across the globe. While each ‘Axian’ has his or her own motivators, we all share the same core values.

The Technical Services Engineer - Bilingual (Portuguese with English) - (Hybrid position) troubleshoots and resolves configuration, network and software issues for our IP network cameras, physical access control, and security solutions while utilizing resources of peers, knowledgebase, and software development engineering teams.

This is a Hybrid position (one week onsite in the office and one week remote/work from home) based out of our Chelmsford, MA headquarters (after completing initial training and meeting desired KPI's). This gives our employees the much needed flexibility and helps us maintain contact with our culture and fellow Axians. Employees are welcome to work full time in the office if they prefer.

• 11:30 a.m. to 8:00 p.m. shift, and Portuguese (A must have!)

Valued, But Not Required …

• →

  Fundamental understanding of physical access control and security systems

• →

  Experience with Salesforce Service Cloud CRM system/help desk applications

• →

  CCTV/IP Camera installation/configuration

• →

  Basic understanding of electricity concepts

• →

  Professional degrees/certifications: CompTIA, Cisco, Microsoft, PSP etc.

Physical Demands and Travel…

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• →

  Employee is occasionally required to lift 20-25 lbs.

• →

  Expected travel time for this position is 10% (domestic and international)

What we offer...

Axis is a company that puts our employees first. Here is just a glimpse of what we do for our ‘Axians’:

• →

  Inspire you to grow and develop through employer-offered training as well as tuition reimbursement

• →

  Take care of more than just the ‘work you’, but rather the ‘whole you’ through our health, dental, vision, and fitness/health and wellness programs

• →

  Support parents and children through paid parental leave and help alleviate costs through a dependent care reimbursement account

• →

  Encourage work/life balance with generous vacation benefit, plus a 3-week sabbatical on your 5-year anniversary (and every 5 years after!)

• →

  Help prepare for your life after retirement through our 401(k) program and employer matching

Taking the first step to become an Axian is easy - all you have to do is apply!

Want to know more about Axis? Visit our web site at www.axis.com.

Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.

We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.

With around 6000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.

For more information about Axis, please visit our website www.axis.com.

Listen to Get To Know Axis – Podcast