Clinic Supervisor

Description

Balance Health is the nation’s premier comprehensive lower-extremity focused Physician Practice. We provide leading podiatrists, orthopedic surgeons, and physical therapists with operational support so they can spend their time focused on growing their business, and delivering exceptional patient care.

Our SoCal Foot Care brand is committed to providing the highest quality podiatric care to the greater San Diego community, apply today and begin your career journey with us!

• Assists with the supervision of all aspects of day-to-day operations for assigned practice locations under the general supervision and guidance of the VP of Operations.
• Directly supervises the medical office team ensuring proper staffing by assessing, interviewing, hiring, properly guiding, training and coaching clinic and administrative team members. 
• Ensures accuracy of timecards and approval to Payroll per each bi-weekly pay cycle deadline.
• Performs team member evaluations in a timely and professional manner with the intent of helping ensure career growth, development, and retention. 
• Collaborative, working closely with team members and other departments as needed to ensure smooth operations.
• Liaise closely with doctors to help identify areas of improvement for the office. 
• Collaborates as needed with the Chief Compliance Officer and HR to ensure office policies and procedures and any required labor law and other postings are up to date. 
• Creates and manages both doctor and office personnel schedules to ensure proper coordination of coverage, including when team members or doctors may be absent. 
• Develop and implement standardized work to ensure all aspects of the office are appropriately covered. 
• Ensure patient services are provided in an effective, efficient, kind, and professional manner when providing clerical or administrative support. 
• Train front office personnel on how to properly perform patient registration/check in, verify patient information (demographics, employment, insurance), collect copayments and any missing or required paperwork. 
• Works to help ensure steady workflow patterns throughout the office while striving towards uninterrupted service in the practice. 
• Leads by example to ensure patient satisfaction and experience is elevated.
• Strives to maintain good working relationships with peers, physicians, and all team members. 
• May provide assistance in renewing medical, DEA, Fluoroscopy, and Radiology licenses for physicians.
• Renews business license and fictitious name permits in a timely manner to ensure compliance. 
• Efficient management of medical and office supplies by evaluating, timely inventory checks, ordering and uploading receipts into the RAMP reimbursement system and also maintains properly documented inventory records. 
• Inspect fire extinguishers monthly and properly documents required records. 
• Creates credit card via ‘RAMP’ for vendors and uploads receipts per established protocol. 
• May help with organizing office and/or lunch meetings as needed or requested. 
• Willingly accepts additional assignments as requested. 

• →§ Patient services or Medical Assistant background.