Guest Room Attendant Full Time

• →Enhances the guest experience by providing exceptional service.
• →Services assigned rooms according to departmental specifications, within allotted time.
• →Documents room status on assignment sheets.
• →Greets guests passing in corridors, establishing eye contact.
• →Ensures that equipment in guestrooms is operational – TV, remote control, phones, lights, etc.
• →Uses cleaning chemicals as instructed.
• →Uses safety equipment as required.
• →Communicates all maintenance issues to supervisor.
• →Executes Daily Cleaning Projects.
• →Secures master keys while working.
• →Collects/secures lost-and-found articles.
• →Restocks housekeeping cart daily.
• →Controls inventory of supplies.
• →Makes suggestions for improvements in overall operations with emphasis on increasing guest satisfaction, revenues as well as reducing costs.
• →Establishes and maintains close working relationships with all employees to ensure maximum cooperation, productivity, morale and guest service.
• →Resolves guest issues.
• →Adheres to department and property policies and procedures.

• Mostly indoors and generally climate-controlled environment
• Will be exposed to noise, smoke, and odors
• Working with others and independently

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Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.