Guest Room Attendant - Part Time

• →Enhances the guest experience by providing exceptional service.
• →Services assigned rooms according to departmental specifications, within allotted time.
• →Documents room status on assignment sheets.
• →Greets guests passing in corridors, establishing eye contact.
• →Ensures that equipment in guestrooms is operational – TV, remote control, phones, lights, etc.
• →Uses cleaning chemicals as instructed.
• →Uses safety equipment as required.
• →Follows safety protocols as required.
• →Delivers guest request items.
• →Communicates all maintenance issues to supervisor.
• →Executes Daily Cleaning Projects.
• →Secures master keys while working.
• →Collects/secures lost-and-found articles.
• →Restocks housekeeping cart daily.
• →Responsible for Biohazard cleanup in assigned areas.
• →Keeps all storage areas and linen rooms in a clean and satisfactory condition.
• →Controls inventory of supplies.
• →Maintains accurate task sheet records. Logs rooms cleaned, lost and found items original location, linen, terry, and amenities given to guestrooms.
• →Makes suggestions for improvements in overall operations with emphasis on increasing guest satisfaction, revenues as well as reducing costs.
• →Establishes and maintains close working relationships with all Hard Rockers to ensure maximum cooperation, productivity, morale and guest service.
• →Resolves guest issues.
• →Adheres to department and property policies and procedures.
• →Upholds the Mission Statement – We create authentic experiences that rock.
• →Represents Hard Rock Biloxi in the most positive manner with guests, co-workers, managers, and vendors.
• →Lives by the Hard Rock Values!
• →Trains new employees as needed.
• →Maintains knowledge of the property, including memorabilia.

• High energy level.
• Good judgment and common sense.
• Ability to work a flexible schedule.
• Must be able to push or pull a fully stocked housekeeping cart.
• Must be able to lift 25 pounds.

Target Salary: $16.80

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.