Surveillance Officer

• →Observes the facility through the pan, zoom and tilt cameras and records all pertinent activity on the Surveillance system.
• →Coordinates with the supervisor to record the questionable activity for review and possible use as evidence in court.
• →Conducts the same type of observations of the gaming areas as directed.
• →Responsible for the detection of cheating, theft, and other illegal activities.
• →Prepares daily logs of all pertinent activity.
• →Logs and marks video clips and stores them in one of several repositories on Surveillance system.
• →Observes the facility entrances, the cashiers' cage, vaults and count rooms.
• →Observes and verifies chip fills and kiosk cassette fills.
• →Monitors fire alarm panel and coordinate the response to fire alarms and system troubles, notifying proper persons in accordance with established procedures.
• →Makes timely notification to appropriate management, supervisors, Delaware State Lottery, and /or the Division of Gaming Enforcement.
• →Monitors Security radio transmissions.
• →Monitors Slots Management, DSX Door Access, Fire Panel and Biometrica computer systems.
• →Coordinates response to hold-up alarms.
• →Provides exceptional customer service.
• →Works safely, following all established safety rules and regulations.
• →Communicates effectively with co-workers, supervisors and guests.
• →Follows all relevant policies and procedures.
• →Performs other duties as assigned.

Work Environment:

• →Must be available to work weekends, holidays, and nights as scheduled

Additional Benefits:

• →Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions

Starting Compensation:

• →$18.50/hr

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.