Director of Applications (NCS) - BCIT

401 E Fayette Stexecutive

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Overview

THIS IS A NON-CIVIL SERVICE POSITION Salary Range: $122,569.00- $202,068.00 Annually Get to Know Us Welcome to the City of Baltimore!

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Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

The Enterprise Applications Director leads the strategy, governance, and operational health of Baltimore City’s enterprise application portfolio, ensuring systems are modern, secure, integrated, and aligned with citywide priorities. This role oversees application architecture, standards, integration platforms, vendor and contract management, AI governance, and application business continuity while guiding a high‑performing team and partnering with agency leadership to drive successful adoption of major technology initiatives. Reporting to the Deputy CIO, the Director ensures the City’s applications remain reliable, scalable, and capable of supporting mission‑critical services for employees and residents.

Requirements

~1 min read

Education: Have a bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related discipline from an accredited institution.

AND

Experience: Have ten plus years of progressive IT experience, with a focus on enterprise application portfolio management, governance, and strategy—including demonstrated leadership of application teams, vendor relationships, and multi-agency technology initiatives. A technical foundation in application development, systems analysis, or a related discipline is strongly preferred; hands-on experience with enterprise platforms, SaaS environments, and integration technologies is highly valued. At least 4 years of supervisory experience, including performance evaluation, disciplinary action, and hiring/promotion recommendations.

Prior IT experience in a government environment is strongly preferred.

Strong knowledge of modern application architecture, enterprise software strategies, and technology lifecycle management.
Deep familiarity with SaaS platforms, data contracts, and cloud-based application delivery models.
Experience with Application Rationalization, portfolio governance, and enterprise systems integration.
Strong people leadership skills: able to develop, coach, and inspire technical professionals.
Excellent verbal and written communication skills, with the ability to engage effectively with both technical teams and executive stakeholders.
Ability to manage competing priorities, drive change, and lead cross-functional initiatives in a fast-paced environment.
Demonstrated experience managing enterprise software vendor relationships, including contract negotiation, licensing compliance, third-party risk assessment, and SLA management.
Proven ability to lead organizational change at a senior level—engaging executive stakeholders, building buy-in across agencies, and navigating political complexity to keep initiatives moving forward.
Familiarity with AI and automation tools embedded in enterprise platforms (e.g., Microsoft Copilot, Salesforce Einstein), with the ability to evaluate, govern, and apply them responsibly within a public-sector context.
Knowledge of application-level business continuity practices, including defining RTO/RPO targets, developing continuity plans for mission-critical systems, and coordinating recovery testing with infrastructure teams.
Working knowledge of enterprise integration architecture, including API governance, integration platforms (e.g., Azure Integration Services), and strategies for reducing point-to-point complexity across a large application portfolio.

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.

All persons, including current City employees, selected for this position must complete a mandatory six-month probation.

This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. The initial financial disclosure must be submitted within 30 days of hire.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Do not attach your request for accommodation to the application.