Practice Manager Oncology

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At Banner MD Anderson Cancer Center, patients experience customized, comprehensive and compassionate cancer care. We travel through the cancer journey with patients, supporting their unique medical and personal needs every step of the way. We believe patient care is most effective when it’s truly collaborative. Our evidence-based, multidisciplinary approach brings together physicians from all cancer specialties to provide highly coordinated and compassionate care.

As the Practice Manager you will manage the day-to-day operations of a large, multi-site outpatient practice or complex procedural practice and takes complete ownership for the successful operations including financial, patient access, volumes/growth, employee engagement and retention, patient experience, team experience and value-based care. Responsible for ensuring that high quality patient care and customer service is delivered in the most financially efficient way. Works in a strong relationship with the Division/Section Chiefs; practice operations leadership and/or clinical leadership on staff and provider recruitment, development, and retention. Collaborates with Banner leaders to provide seamless and integrated service to our patients. Partners with marketing leadership to seek new opportunities to builds Banner’s market share and brand. Partners with Business Development, Public Relations and Marketing to support location, provider and/or specialty promotions including responding to requests for information from PR/Marketing, identifying and securing providers for media relations opportunities and providing staff for events that drive exposure/outreach in the community.

Monday - Friday 8:00 AM - 4:30 PM

POSITION SUMMARY
This position manages the day-to-day operations of a large, multi-site outpatient practice or complex procedural practice and takes complete ownership for the successful operations including financial, patient access, volumes/growth, employee engagement and retention, patient experience, team experience and value-based care. Responsible for ensuring that high quality patient care and customer service is delivered in the most financially efficient way. Works in a strong relationship with the Division/Section Chiefs; practice operations leadership and/or clinical leadership on staff and provider recruitment, development, and retention. Collaborates with Banner leaders to provide seamless and integrated service to our patients. Partners with marketing leadership to seek new opportunities to builds Banner’s market share and brand. Partners with Business Development, Public Relations and Marketing to support location, provider and/or specialty promotions including responding to requests for information from PR/Marketing, identifying and securing providers for media relations opportunities and providing staff for events that drive exposure/outreach in the community.

CORE FUNCTIONS
1. Responsible for strong financial performance through ensuring proper controls and practices are followed and documented to secure the financial viability of the practice. Prepares and executes budget. Monitors and approves payroll, ordering of supplies, and inventory. Monitors provider documentation, coding accuracy and timeliness to ensure accurate charge capture. Facilitates resolution of billing and coding issues.

2. Continuously monitors the operations and workflow. Revises provider templates, clinic schedules, and call schedules, as necessary, in alignment with clinical operations and system practices, to ensure efficiency and drive patient access and extraordinary results. Constantly identifies and implements areas for improvement and efficiencies including identified quality indicators. Develops and maintains a culture of safety to prevent or reduce errors and improve quality for patients, providers, and staff.

3. Provides exceptional leadership and promotes teamwork and collaboration. Creates an environment that supports high employee and physician engagement. Strategically selects, on-boards, continuously develops, rewards, retains, and provides transparent performance feedback to staff, leaders, and physicians. Coordinates provider recruitment activities, manages physician contract and employment changes, and manages new provider set up and on-boarding.

EEO/Disabled/Veterans

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