Barbaricum
Barbaricum7mo ago

Help Desk Specialist

United StatesFort Eustis · Fort Leavenworthmid
Customer SupportHelp Desk Specialist
1 views0 saves0 applied

Quick Summary

Key Responsibilities

Respond to help desk tickets and provide technical support to users. Troubleshoot hardware, software, and network issues in classified environments.

Requirements Summary

Active DoD Top Secret/SCI clearance required. 1-4 years' experience. Experience providing technical support in a DoD or government setting. Familiarity with Windows and Linux operating systems.

Technical Tools
Customer SupportHelp Desk Specialist

Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers, with a particular focus on Defense and National Security mission sets. We leverage more than 17 years of support to stakeholders across the federal government, with established and growing capabilities across Intelligence, Analytics, Engineering, Mission Support, and Communications disciplines. Founded in 2008, our mission is to transform the way our customers approach constantly changing and complex problem sets by bringing to bear the latest in technology and the highest caliber of talent.

Headquartered in Washington, DC's historic Dupont Circle neighborhood, Barbaricum also has a corporate presence in Tampa, FL, Bedford, IN, and Dayton, OH, with team members across the United States and around the world. As a leader in our space, we partner with firms in the private sector, academic institutions, and industry associations with a goal of continually building our expertise and capabilities for the benefit of our employees and the customers we support. Through all of this, we have built a vibrant corporate culture diverse in expertise and perspectives with a focus on collaboration and innovation. Our teams are at the frontier of the Nation's most complex and rewarding challenges. Join our team.

Responsibilities:

  • Respond to help desk tickets and provide technical support to users.
  • Troubleshoot hardware, software, and network issues in classified environments.
  • Escalate complex problems to higher-level IT staff as necessary.
  • Document technical issues and solutions for future reference.
  • Assist with user onboarding and training for IT systems.

Qualifications:

  • Active DoD Top Secret/SCI clearance required.
  • 1-4 years' experience. 
  • Experience providing technical support in a DoD or government setting.
  • Familiarity with Windows and Linux operating systems.

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

Listing Details

Posted
September 10, 2025
First seen
March 26, 2026
Last seen
April 19, 2026

Posting Health

Days active
24
Repost count
0
Trust Level
45%
Scored at
April 19, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trustcandidate experience
Barbaricum
Barbaricum
greenhouse
Employees
350
Founded
2008
View company profile
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BarbaricumHelp Desk Specialist