Sales & Service Director LATM

Mexico·Mexicoexecutive

OtherDirector

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Quick Summary

Overview

The role leads structured sales campaigns and translates strategic growth priorities into actionable commercial initiatives that increase market share and topline performance, while ensuring consistent, high-quality customer service delivery through standardized processes, strong technical…

Technical Tools

ms-officepeople-managementperformance-managementstakeholder-management

Responsibilities

~1 min read

• Lead and develop the LATAM Sales & Service team, providing both disciplinary and functional leadership
• Build a high-performance culture focused on accountability, collaboration, safety, and continuous improvement
• Drive workforce planning, talent development, and succession planning across the region
• Conduct performance reviews and support the growth and development of direct reports

Requirements

~1 min read

• Technical background in injection molding, plastics processing, toolmaking, or a comparable field
• Minimum +10 years of relevant industry experience; advanced technical or engineering qualification preferred
• Proven leadership experience managing teams
• Strong understanding of injection mold trials, hot runner systems, and tooling services
• Business and systems proficiency (MS Office required, EPICOR and CAD preferred)
• Strong analytical, problem-solving, and decision-making skills
• Customer-oriented mindset with excellent stakeholder management capabilities
• Proven ability to operate effectively in a global, matrix organization
• Strong communication, feedback, and conflict-resolution skills
• Willingness to travel approximately +50%
• Open-minded, proactive, and enthusiastic approach to continuous improvement and global collaboration