Program Manager, Talent Acquisition Process Excellence

BAYADA Home Health Care is seeking an experienced process optimization professional to join our Talent Acquisition Enablement team. The Program Manager, Talent Acquisition (TA) Process Excellence, is responsible for building a strategic and standardized TA model in collaboration with BAYADA’s Talent Acquisition leaders.  This role supports Talent Acquisition service delivery teams by optimizing processes and procedures. The Program Manager will partner across TA to drive improvements in talent acquisition capabilities at BAYADA. Such initiatives may relate to business process improvements, capability & skillset development, technology deployments, or anything else that helps recruiters be more successful and drive organizational maturity.  

Succeeding in this role requires applying a core set of consulting skills, business relationship management, problem-solving, and process improvement. Prior experience in process optimization, project management, or program management is required.  This position requires the ability to operate independently, develop solutions to complex problems, and manage multiple priorities simultaneously.

• Exemplifies characteristics of The BAYADA Way: compassion, excellence, and reliability.
• Four (4) year college degree.
• Five (5) years in process standardization and/or project management.
• Possesses effective project management skills, including the ability to facilitate and organize.
• Prior TA/recruiting and/or home care experience preferred.
• Knowledge of process standardization modeling.
• Experience working in a fast-paced, ambiguous setting across multiple stakeholders and departments.
• Effective communication skills and knowledge, with the ability to synthesize data, best practices, and process standards while memorializing and training a large group.
• Ability to multi-task and manage several priority/key projects at once.
• Adaptable, able to work through ambiguity and navigate shifting priorities.
• Solution-oriented and willing to take ownership to improve processes.
• Demonstrates detail-oriented attitude, intrinsic motivation, and a sense of urgency aligned with timelines.
• Believes in a culture of collaboration, transparency, and trust across the team.
• Strong customer service mindset and demonstrated ability to influence stakeholders.
• Exemplifies the courage to lead in tough situations.
• Ability to work both individually and collaboratively in teams.
• Competence in basic PC skills required to perform job functions, including but not limited to project management systems (e.g., Teams, SmartSheets, Bloom EOS).
• Acceptable pre-employment assessment results.
• Ability to read, write and effectively communicate in English.

• →Demonstrate and communicate the core values of BAYADA and The BAYADA Way.
• →Develop working knowledge of BAYADA’s mission, services, people, organization, policies, and procedures.
• →In coordination with leadership, build TA standard operating procedures and service level agreements to support quality outcomes and a positive return on the Talent Acquisition model.
• →Build and tactically own all process documentation for BAYADA TA teams, as well as foster clear communication on adherence to said processes via training and support.
• →Build and own key trainings across the TA system to promote growth and standardization. Conceptualize, build, and implement key content for the department’s optimization and standardization as “One Team”.
• →Apply thoughtful approaches to problem-solving, consider multiple alternatives, weigh tradeoffs, and facilitate stakeholder input, buy-in, and commitment. Demonstrated ability to develop & present recommendations to influence decision making.
• →Conduct initiatives with project management discipline, managing project resources (internal and external), timelines, risks, and issues.
• →Challenge the status quo and develop recommendations based on research into industry best practices, logic, data, and examples.
• →Monitor stakeholder feedback (TA, candidate, and business) to identify, develop, and implement process enhancements to improve TA service delivery.
• →Demonstrate solid performance or exceed performance standards in key job dimensions/attributes as defined on the Performance Appraisal for Office Staff.
• →Perform related duties, or as required or requested by supervisor.

Why you'll love BAYADA:

• →Base Salary: $90,000 - 100,000 / year based on qualifications
• →Bonus Opportunity: Ability to make up to 10% annual bonus
• →BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.
• →Award-winning workplace: proud to be recognized as a Best Place To Work by
• →Newsweek, Forbes, and Glassdoor.
• →Weekly pay
• →Work life balance: Monday-Friday hours
• →AMAZING culture: we are a mission driven nonprofit organization, focused around three
• →core values of compassion, reliability, and excellence.
• →Strong employee values and recognition: we utilize a BAYADA Celebrates page for daily recognition, along with Hero spotlights, Key Action of the Week meetings to connect back to our mission and celebrate staff, discounts/perks and partnerships, an Awards Weekend trip, and more.
• →Diversity, equity, inclusion, and belonging: Join groups like our Women in Limitless Leadership Employee Resource Council, Lean In circles, Racial and Ethnic Diversity (RED) Council, Pride LGBTQIA+ Council, Military Community Network, Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H), and more.
• →Growth opportunities: advancement opportunities, continued education opportunities, Udemy courses, webinars, and more.
• →Check out our blog: https://www.bayada.com/search?q=Newsweek
• →Benefits: BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program. To learn more about BAYADA Home Health Care benefits, please visit https://www.bayada.com/benefits

Completion of preliminary questions is required to be considered.

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BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws.  Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.