Clinical Specialist, National (Chicago, IL)

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

The Clinical Specialist is a member of the national team responsible for advancing Acute Urology's clinical strategy across designated hospitals and strategic Integrated Delivery Networks (IDNs). The role partners with region managers, territory managers, associate territory managers, the SCVP team and customer stakeholders to position and implement connected clinical solutions. 

The Clinical Specialist serves as a subject matter expert and clinical change leader, ensuring that Acute Urology solutions are understood, adopted, and sustained across the customer enterprise. This includes communicating the value of standardization, enhanced compliance, workflow efficiency, clinical effectiveness, expanded data insights, and economic efficiencies for high-acuity patient populations. The role aligns national strategy with local execution and supports sellers, clinical associates, and cross-functional partners within assigned national and strategic IDNs. 

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  Build and sustain strategic clinical partnerships across national accounts and designated strategic IDNs, engaging nursing leadership, C-suite executives, supply chain, medical leadership, quality, infection prevention, value analysis, and other key stakeholders. 

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  Partner with Acute Urology leadership, Strategic Customer Vice President teams, regional sales leaders, and field clinical teams to develop aligned account strategies and execution plans. 

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  Serve as an Acute Urology solution expert across the portfolio, including BBS, SureStep products, Foley alternatives, and the BD clinical value platform, such as BD Acute Academy, Clinical Connect, and virtual learning solutions. 

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  Translate national agreements, enterprise clinical strategies, and system-level commitments into scalable implementation plans that support consistent execution across regions, facilities, and care settings. 

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  Leverage Clinical Connect assessment data and other available analytics to identify opportunities, communicate insights, and lead change-management activities tied to process improvement recommendations. 

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  Lead or support enterprise-wide clinical discovery, standardization, education, conversion, implementation, and sustainment activities within national and strategic IDNs. 

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  Develop and deliver executive-ready presentations, clinical reports, and recommendations for nursing leadership, C-suite executives, department directors, medical directors, value analysis teams, and supply chain leaders. 

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  Create repeatable clinical tools, playbooks, and best-practice approaches that enable a consistent customer experience and increase the effectiveness of national, enterprise, regional, and local teams. 

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  Coordinate with regional clinical and sales partners to ensure communication, role clarity, resource alignment, and continuity from national strategy through local execution. 

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  Participate in national account business planning, quarterly business reviews, opportunity strategy sessions, and WIN Room discussions for assigned national and strategic accounts. 

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  Engage customer committees as requested, including product, safety, infection prevention, policy, critical care, emergency medicine, value analysis, and biomedical engineering committees. 

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  Maintain an active field presence based on customer priorities, implementation requirements, strategic opportunities, and business needs. 

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  Identify and cultivate clinical champions and key opinion leaders within national and strategic IDNs, in partnership with Marketing, Medical Affairs, and Commercial leadership. 

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  Represent BD, as appropriate, through participation in national professional associations and relevant customer or industry forums, including AHA, SCCM, NANN, AAP, APIC, AACN, and WOCN. 

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  Support onboarding, capability development, and field education for sales and clinical associates in partnership with Acute Urology sales enablement and clinical leadership. 

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  Maintain accurate, timely documentation of customer engagements, account activities, implementation milestones, risks, and outcomes in designated business systems. 

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  Perform other duties and support strategic initiatives as assigned. 

• National field-based role with travel up to 75%, including overnight travel. 

• Ability to support customer engagements and business priorities across multiple U.S. time zones. 

• Valid driver license and ability to meet applicable customer credentialing requirements. 

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

• Minimum of 3-5 years of experience with demonstrated success in process improvement, best-practice implementation, and change management within MedTech, healthcare, clinical practice, sales, or marketing required. 

• Experience supporting complex health systems, multi-site implementations, national accounts, enterprise customers, or strategic IDNs preferred. 

• Demonstrated ability to lead clinical initiatives across multiple stakeholders, geographies, and levels of an organization. 

• Ability to work effectively in a complex, cross-functional, and matrixed environment without direct authority. 

• Enterprise mindset with the ability to connect national strategy, customer priorities, and local execution. 

• Strong consultative skills, including value co-creation, joint solution development, clinical discovery, and stakeholder alignment in a business-to-business environment. 

• Proven change-management and implementation leadership skills, with the ability to drive adoption and sustainment across multi-site health systems. 

• Ability to navigate executive and clinical leadership audiences in partnership with national account, enterprise, and commercial leaders. 

• Proven analytical and problem-solving skills, including qualitative reasoning and hypothesis-driven consulting approaches. 

• Ability to translate complex clinical, operational, and economic data into clear insights and actionable recommendations. 

• Ability to connect data insights with accreditation requirements, infection-prevention guidance, customer policy, and applicable quality standards. 

• Executive-level written, verbal, facilitation, and presentation skills for one-on-one and group settings. 

• Strong program management, prioritization, and organizational skills across multiple strategic accounts and workstreams. 

• Lean Six Sigma certification preferred. 

• Demonstrated proficiency with Word, PowerPoint, Excel, Outlook, and Teams; working knowledge of Power BI, QlikView, Salesforce, and Showpad preferred. 

• Registered Nurse with a bachelor's degree required.