bdx20d ago

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Manager, Commercial Insights & Analytics

Usa Nj - Franklin Lakesmid

OtherCommercial

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Quick Summary

Key Responsibilities

Leading customer relationship management (CRM) and sales performance reporting for overall US SM.

Requirements Summary

Lead commercial and market data analysis and insights

Technical Tools

OtherCommercial

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We are the makers of possible 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

The Manager, Commercial Insights & Analytics will have two main leadership responsibilities for the US Specimen Management (SM) organization:

Leading customer relationship management (CRM) and sales performance reporting for overall US SM.
Leading commercial and market data analysis and insights reporting for key product lines / portfolios in close collaboration with the platform marketing team.

This role will partner closely with the US SM team and centralized BD teams (Sales Operations & Effectiveness, Revenue Operations, etc.) team to organize and analyze data to uncover key findings that will drive business strategies and decisions. The individual in this role should have expertise in Salesforce.com (SFDC) and Microsoft Power BI and Excel. The ideal candidate will be passionate about data, have high attention to detail, and be able to translate complex data into actionable insights and recommendations.

The Manager, Commercial Insights & Analytics will be a member of the US SM Commercial Insights & Operations team and report to the Senior Director of Commercial Insights & Operations.

Responsibilities

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  Bachelor’s degree, preferably in business, marketing, data science, management information systems, mathematics, statistics, or a related field.
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  Minimum of 3 years of professional experience, including experience in business analytics, strategic insights, commercial insights, forecasting, or a related field, ideally in a downstream capacity.
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  Expert proficiency and experience in analytic and quantitative modeling and data visualization using Microsoft Excel and Power BI.
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  Strong proficiency and experience in Salesforce.com (SFDC), including development of reports and dashboards, and understanding of sales processes.
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  Strong proficiency and experience in database development, database management, and data mining using tools such as Databricks, Microsoft Access, and SQL Analysis Services.
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  Demonstrable experience in complex mapping across multiple systems (CRM/SFDC, enterprise resource planning, clinical databases, etc.) to ensure alignment and consistency.
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  Strong working knowledge and experience using Microsoft PowerPoint, Word, Outlook, Teams and SharePoint.
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  Excellent organizational skills and attention to detail and accuracy.
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  Ability to analyze and distill large quantities of data into meaningful findings and actionable insights.
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  Ability to effectively and efficiently balance multiple deliverables to meet deadlines while communicating progress and roadblocks.
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  Strong communication, listening, and problem-solving skills.
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  Ability to partner and engage across functions and levels, including business and technical partners.

Nice to Have

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Salesforce Administrator Certification.
Experience working in the medical technology or pharmaceutical industry.
Working knowledge and experience with SAP Business Intelligence / Business Warehouse (SAP BI/BW). Experience in Enterprise Resource Planning (ERP) and Business Warehouse implementation.
Working knowledge and experience with advanced and statistical analytics tools such as SAS, SPSS, etc.
Working knowledge and experience of programming and coding languages such as Python, Matrix Laboratory (MATLAB), etc.
Experience in applying machine learning and/or artificial intelligence in data analytics.
Experience with Marketo or similar marketing automation tools.
Experience using and extracting insights from large, third-party data sets (Clarivate, IQVIA, Komodo Health, Strata Decision Technology, etc.).
Experience applying descriptive and inferential statistical principles (variance, standard deviation, regression, etc.) to interpret sample data.

This role is located in Franklin Lakes, NJ.

Occasional travel (up to 10%).

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

At BD, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role:

Annual Bonus

Health and Well-being Benefits

Medical coverage

Health Savings Accounts

Flexible Spending Accounts

Dental coverage

Vision coverage

Hospital Care Insurance

Critical Illness Insurance

Accidental Injury Insurance

Life and AD&D insurance

Short-term disability coverage

Long-term disability insurance

Long-term care with life insurance

Other Well-being Resources

Anxiety management program

Wellness incentives

Sleep improvement program

Diabetes management program

Virtual physical therapy

Emotional/mental health support programs

Weight management programs

Gastrointestinal health program

Substance use management program

Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit

Retirement and Financial Well-being

BD 401(k) Plan

BD Deferred Compensation and Restoration Plan

529 College Savings Plan

Financial counseling

Baxter Credit Union (BCU)

Daily Pay

College financial aid and application guidance

Life Balance Programs

Paid time off (PTO), including all required State leaves

Educational assistance/tuition reimbursement

MetLife Legal Plan

Group auto and home insurance

Pet insurance

Commuter benefits

Discounts on products and services

Academic Achievement Scholarship

Service Recognition Awards

Employer matching donation

Workplace accommodations

Other Life Balance Programs

Adoption assistance

Backup day care and eldercare

Support for neurodivergent adults, children, and caregivers

Caregiving assistance for elderly and special needs individuals

Employee Assistance Program (EAP)

Paid Parental Leave

Support for fertility, birthing, postpartum, and age-related hormonal changes

Leave Programs

Bereavement leaves

Military leave

Personal leave

Family and Medical Leave (FML)

Jury and Witness Duty Leave

What We Offer

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To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.