Collection & Recovery Support Specialist

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?

Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.

While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU.

You bring more than your expertise to your role, and that matters here. Your story, perspectives, and lived experiences help shape belonging at BECU and deepen how we connect with and support our employees, our members, and our communities.

As a Collection & Recovery Support Specialist, you’ll play a vital role in supporting the financial well-being of both our members and BECU. Your work will help ensure critical collection and recovery processes run smoothly, accurately, and efficiently. By managing a variety of financial transactions and account activities, you'll contribute to operational excellence, regulatory compliance, and positive member outcomes. Your attention to detail, sound judgment, and commitment to service will make a meaningful impact across multiple departments while helping protect the financial integrity of the Credit Union.

• →High school diploma or equivalent required.
• →Minimum two years of operational experience at a Financial Institution required.
• →Full time hours required, with additional hours as necessary.

• Experience with collections, insurance, lending products, bankruptcy, or garnishments preferred.
• Detail orientated, with a high degree of accuracy and the ability to make recommendations based on information obtained.
• Ability to exercise confidentiality and discretionary judgment.
• Ability to work well under deadlines.
• Ability to work independently and as a team member, while using discretion in decision making & sound judgment in problem solving.
• Verbal and written skills to effectively communicate and provide customer service.

Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role, but fuel the growth and success of BECU?

This is more than a job. It’s an opportunity to elevate your career, strengthen your skills, and shape your future while contributing to the operational excellence that supports BECU’s members every day. Your expertise, attention to detail, and commitment to service can help drive meaningful outcomes across the organization.

Embrace the opportunity to grow with us. Apply now, bring your talents to the table, and let’s achieve excellence together at BECU. Your journey of influence, professional growth, and impactful contribution starts here.

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.