Process Expert - Corporate Communications

1. →Develop effective copy for email communications, newsletters, leader messaging, blogs, press releases, social media updates, announcements, website copy along with owning the content lifecycle. (creation →qualitative review → version control)
2. →Define and enforce editorial standards, tone-of-voice, style guides, and brand usage across all communications mediums in the India offices
3. →Define KPIs, monitor communication effectiveness, and apply data-driven insights to continuously improve processes to make measurable impact. (reach, engagement, readability, funnel conversion, sentiment, employee awareness).
4. →Design creatives for internal and external communication assets to include infographics
5. →Ability to produce and edit video content for both internal and external communication assets.
6. →Participate in project initiatives and brainstorming sessions to support communication goals.
7. →Plan, organise, coordinate and support companywide Communications led events, vendor management and employee engagement.
8. →Have experience with Crisis Communications. Must have handled negative publicity, develop crisis plans, and mitigate damage.
9. →Support external communications by enhancing the site’s corporate brand presence across social media platforms, internet, intranet ensuring all activities align with the organization’s strategic objectives and brand guidelines.

1. Must be a Graduate with a degree in communications, or journalism, or public relations or relevant field with overall 6 to 8 years of experience in communications
2. Experience with communication analytics and reporting.
3. Must be a creative problem-solver with an ability to think big picture possibilities.
4. Knowledge of social media management, digital marketing and SEO practices.
5. Familiarity with the latest tools and platforms, including social media, content management systems
6. Adept in MS Office Applications: Word, Excel, Outlook, and PowerPoint
7. Must have knowledge of various AI design tools to include Canva

In fact, our people are the heart and soul of everything we do. That’s why we employ the top CRE professionals in our industry, and make sure we invest in their personal development and training. With a focus on innovation and insights, we set the bar high – and keep it there – so that we provide best-in-class service for our clients.

Our culture, or Berkadia Way as we know it, encourages us to truly see people as people, with unique needs, challenges, and objectives. We take this into consideration when working with each other, engaging our clients, and supporting our communities. Thus, instilling a mindset that fosters our shared commitment to self-accountability helps us see our impact on each other and adjust our efforts accordingly.