Claims Unit Supervisor (Workers Compensation)

Bay AreaExemptmid

Human Resources (legacy human-resources)OtherClaims Unit Supervisor

0 views0 saves0 applied

Apply Now

Quick Summary

Overview

WHAT WE'RE LOOKING FOR Berkshire Hathaway Homestate Companies, Workers Compensation Division, has an opening in our Walnut Creek office for a Claims Unit Supervisor.

Technical Tools

Human Resources (legacy human-resources)OtherClaims Unit Supervisor

WHAT WE'RE LOOKING FOR

Berkshire Hathaway Homestate Companies, Workers Compensation Division, has an opening in our Walnut Creek office for a Claims Unit Supervisor. This individual will provide oversight and guidance to a team of Claims Professionals in the strategic management of workers' compensation indemnity claims while ensuring gold-standard service to injured workers and our insureds.

Leads a unit of five to seven Claims Professionals of varying experience levels. Establishes a workplace culture of professionalism, collaboration and inclusion, and excellence in service, aligning with our corporate mission and shared values.

Establishes common goals. Provides effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources as necessary.

Able to transition between Supervisor and Claims Professional roles to effectively complete tasks and accomplish goals.

Actively supports Company programs and initiatives focused on strategic and tactical innovation and improvement.

Facilitates discussions and brainstorming for ideas to improve process efficiency. Memorializes and disseminates essential information regarding the results of these activities.

Ensures claims are managed in compliance with applicable statutes, regulations, case law, and Company standards.

Ensures unit achieves organizational goals via prompt claim closures, high client satisfaction with service, timely medical management decisioning, and strategic cost containment.

Ensures claim reserves and settlements are appropriate and timely.

Monitors and directs the management of individual claims within the unit in accordance with Company standards.

Manages the workflow of the unit including planning, assigning, and directing work.

Fosters and guides the professional development of individual Claim Professionals of varying levels of experience to help them build successful and satisfying careers while producing excellent results in their work and exhibiting exemplary workplace behavior.

Identifies and communicates training needs. Assists with facilitating training topics and continually reinforces adherence to the concepts and techniques adopted.

Aids in the development of vendor panels via continual feedback to management as to effectiveness of defense counsel, medical providers (physicians, medical facilities, nurse case managers), and vendors (durable medical equipment vendors, translators, copy services, and vocational rehabilitation service providers).

Ensures continuing education requirements are met.

Performs special assignments and projects as assigned.

Minimum of High School Diploma or equivalent certificate required; Bachelor’s degree from four-year college or university is preferred.

Minimum of five years of prior claims adjusting experience at a workers' compensation carrier is required.

CA Self-Insurance Administrator's (SIP) Certification required (upon hire).

Prior supervisory experience is a plus.

Completion of mandated training (and continuing education) requirements to adjust workers' compensation claims in the State of California is required.

Work-Life Balance

Work From Home Program (up to 2 days per week upon eligibility)

Modern Office Setting

Free On-Site Fitness Facility

Free downtown shuttle route

Two-minute walk from Walnut Creek BART Station

Three-minute car ride from CA-24 and I-680

Free On-Site Garage Parking

Paid Time Off

Paid Holidays

Retirements Savings Match

Group Health Insurance (Medical, Dental, and Vision)