Bhvr19d ago

User Research Team Lead | Chef·fe d'équipe en recherche utilisateur·rice

Canada·MontrealPermanent Full-Time | Permanent temps-pleinlead

OtherTeam LeadResearch

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Overview

Are you ready to dive into the world of cutting-edge video game development? Headquartered in Montreal, Behaviour Interactive is at the forefront of the gaming industry,

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Are you ready to dive into the world of cutting-edge video game development? Headquartered in Montreal, Behaviour Interactive is at the forefront of the gaming industry, crafting unforgettable experiences across PC, console, and mobile platforms. We’re a dynamic, independent studio of over 1200 passionate employees, with studios in Toronto (Behaviour Toronto), Rotterdam (Behaviour Rotterdam) and in the UK (Behaviour UK–North & South). Our day to day revolves around two core business focuses: Services and Original Games. Our Services team collaborates with gaming and entertainment giants like Disney, Sony, Activision, and Nintendo, delivering exceptional work-for-hire development and pioneering immersive location-based entertainment (LBE). Meanwhile, our Original Games unit pushes our creative limits, with our signature IPs, including the iconic Dead by Daylight. Join us and be a part of the future of interactive entertainment!

At Behaviour Interactive, we believe in giving everyone a fair shot. We embrace a diverse and creative environment where everyone is celebrated. We value folks of all ages, sex, ethnicity, colour, ethnic or national origin, religion, sexual orientation, gender identity, civil status, disability, or any other protected characteristics as per applicable law.

At Behaviour, creating player first experiences is central to everything we do. As User Research Team Lead, you will coordinate and lead a team of user research specialists supporting the production and live operations of our games. You will balance people leadership with research expertise, ensuring high quality insights are delivered consistently and integrated into design, product, and strategic decisions across multidisciplinary teams.

Lead and support a team of user research specialists across multiple projects on a day to day basis.

Ensure timely delivery of research insights while maintaining high quality and methodological standards.

Collaborate closely with producers, product managers, game designers, and analytics partners to align research with production needs.

Work with the group lead to prioritize and execute user research initiatives, both operational and strategic.

Provide coaching, feedback, and visibility on objectives to support team growth and effectiveness.

Contribute to the evolution of research processes, standards, and best practices within the Player Insights team

9+ years of experience in user research, with games industry experience considered an asset.

Strong expertise in qualitative, quantitative, and mixed methods research, including survey design and data analysis.

Proven experience leading or mentoring researchers in a team environment.

Master’s degree in social science, psychology, UX design, marketing, or equivalent experience.

Strong collaboration and communication skills within multidisciplinary teams.

Solid knowledge of the video games industry and player centered development practices

Encadrer et soutenir une équipe de spécialistes en recherche utilisateur·rice sur plusieurs projets, au quotidien;

Assurer la livraison des insights de recherche dans les délais, tout en maintenant des standards élevés de qualité et de rigueur méthodologique;

Collaborer étroitement avec les producteur·rice·s, chef·fe·s de produit, concepteur·rice·s de jeu et partenaires en analytique afin d’aligner la recherche avec les besoins de la production;

Travailler avec la personne responsable du groupe afin de prioriser et d’exécuter des initiatives de recherche utilisateur·rice, tant opérationnelles que stratégiques;

Offrir du coaching, du feedback et de la visibilité sur les objectifs afin de soutenir le développement et l’efficacité de l’équipe;

Contribuer à l’évolution des processus, des standards et des meilleures pratiques en recherche au sein de l’équipe Player Insights

9+ années d’expérience en recherche utilisateur·rice, dont une expérience dans l’industrie du jeu vidéo considérée comme un atout;

Excellente maîtrise des méthodologies de recherche qualitatives, quantitatives et mixtes, incluant la conception de sondages et l’analyse de données;

Expérience démontrée en encadrement ou en mentorat de chercheur·euse·s dans un contexte d’équipe;

Maîtrise en sciences sociales, psychologie, design UX, marketing ou expérience équivalente;

Solides compétences en collaboration et en communication au sein d’équipes multidisciplinaires;

Bonne connaissance de l’industrie du jeu vidéo et des pratiques de développement centrées sur les joueur·euse·s