SST

Job Title : Senior Process Analyst Qualification : Any Graduate or Above Relevant Experience : 3 to 8 Years Must Have Skills : 1.Commercial Insurance 2.Property and casualty insurance 3.Claims 4.Commercial Property 5.organisational skills 6.interpersonal skills 7.risk analysis Good Have Skills : NA Roles and Responsibilities : 1.Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. Meets and exceeds client performance standards. 2.Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner 3.Takes initiative to find solutions and works effectively as a member of the team 4.Develops and implements procedures to meet quality, quantity, and timeliness standards. 5.Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative. 6.Coaches’ less-experienced staff in learning procedures and insurance knowledge. 7.Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. Skills and Competencies 8.Problem solving skills: Investigative, analytical, detail-oriented nature 9.Organizational skills: Able to multi-task, establish priorities, complete tasks/assignment in a timely manner and comply with process requirements. Exceptional commitment to customer service. 10.Interpersonal Skills: Demonstrates solid relationship building skills by being approachable, responsive and proactive. Should demonstrate collaborative working 11.Communication: Communicates orally and in writing clearly, concisely and professionally. No MTI, able to articulate while on call. Location : Bangalore CTC Range : 3 to 6 LPA (Lakhs Per Annum) Notice period : 30 Days Shift Timing : Night Shift Mode of Interview : Virtual Mode of Work : Hybrid