Head of Corporate IT & Security

Blank Street is on a mission to become the defining food & beverage brand of our generation. At 100+ locations, we’ve built one of the fastest-growing consumer brands in the US and UK, and are quickly becoming the go-to spot for the next generation of coffee and matcha drinkers. With a large global roadmap ahead, we’re shaping the future through elevated beverages, thoughtful store designs, and hospitality-driven experiences.

Corporate IT is a critical enabler of how Blank Street grows, powering our teams to move fast, stay connected, and operate securely at scale. This role leads the strategy and execution of Corporate IT, with clear decision-making ownership and close, dotted-line partnership with Field IT leads across the US and UK to ensure a seamless, high-performing experience across every store and office.

• Corporate IT strategy and operating model (support intake, prioritization, escalation, documentation)
• Dotted-line partnership with Ishaq (UK Field IT) and alignment with the US Field IT hire — you set global strategy and standards, local teams execute
• Security fundamentals: identity, access, endpoint security posture, incident readiness
• MDM and endpoint standards: provisioning, compliance, refresh cycles, secure configuration baselines
• SaaS consolidation: reduce sprawl, manage vendors, improve cost and risk controls
• Training and enablement: onboarding/offboarding, security hygiene, self-serve playbooks
• AI enablement and governance: safe usage policy, approved tools, training, evaluation of new tools
• Field IT alignment (US + UK): standards, tooling alignment, decision-making, escalations

• Senior operator who can set strategy and build an IT operating model from scratch — this is a greenfield function
• Strong security and risk mindset with practical, hands-on execution
• Clear communicator who can train and influence across the business, from store teams to executives
• Comfortable working across geographies (US + UK) and multiple retail sites
• Experience with AI governance and establishing safe usage policies across an organization

• 8+ years in Corporate IT, IT Operations, Security, or related roles
• Hands-on experience with identity/access management and endpoint management (MDM)
• Experience consolidating SaaS tools and managing vendors/budgets
• Experience operating across multiple sites and geographies
• Experience building or scaling an IT function (not just maintaining an existing one)
• Familiarity with AI tool governance and policy development is a plus
• Background in retail, hospitality, or multi-site consumer businesses is a plus