Partner Relationship Manager, Network Strategy & Operations

• Cross-Functional Leadership
• Partner with Product, Engineering, Revenue, Finance, Legal, and Patient Services to drive complex initiatives
• Convert ambiguous business problems into structured workstreams
• Ensure network considerations are embedded in product design and growth planning
• Drive initiatives end-to-end — from hypothesis through implementation
• Strategic Partner Management
• Serve as a senior point of contact for key pharmacy partners
• Elevate relationships from transactional to strategic and performance-oriented
• Navigate negotiations, incentive alignment, and contractual discussions
• Balance partner collaboration with performance accountability
• Operating System Build-Out
• Build scalable mechanisms for SLA governance, risk mitigation, and escalation management
• Design playbooks and SOPs that enable growth without operational fragility
• Support new partner onboarding and network expansion strategy
• Continuously improve the feedback loops between network performance and internal execution
• AI, Automation & Operational Scale
• Identify automation opportunities across network workflows and partner operations, and prioritize them by impact and feasibility
• Partner with Product & Engineering to scope, build, and deploy tooling that reduces manual effort and improves SLA performance
• Translate operational pain points into structured technical requirements

• 5–8+ years in management consulting, strategy, business operations, or a high-growth environment
• Demonstrated experience leading cross-functional initiatives with measurable business impact
• Strong structured problem-solving skills and comfort operating in ambiguity
• Ability to synthesize complex information into clear executive-level communication
• Experience influencing senior stakeholders internally and externally
• High ownership mindset — you don’t wait for clarity; you create it
• Interest in healthcare, life sciences, or other complex regulated industries (direct industry experience not required)

Why Join Us:

It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.  At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.  Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.

We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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