General Manager-Fairfield Columbia, MO

Set the expectation that every guest interaction matters.

Monitor guest feedback and satisfaction trends, ensure strong service recovery, maintain visible leadership throughout the property, and continuously identify opportunities to improve the guest experience.

Take ownership of the hotel's financial results through:

• Budgeting and forecasting
• P&L management
• Labor productivity
• Expense controls
• Revenue optimization
• Purchasing and cost management
• GOP performance
• Market share growth
• Strategic capital planning

The successful GM understands how operational decisions translate directly to financial performance.

Partner closely with Sales, Revenue Management, and corporate leadership to successfully reintroduce the newly renovated hotel to the Columbia market.

Build relationships within the local business community and identify opportunities to grow corporate, group, leisure, and local demand.

Maintain the newly renovated property at the highest possible standard.

Partner closely with Engineering and corporate leadership to establish strong preventive maintenance practices, protect the investment made in the renovation, identify future capital needs, and prevent the property from slipping into reactive maintenance.

Ensure the hotel consistently meets or exceeds:

• IHG brand standards
• Quality assurance expectations
• Life safety requirements
• Employment and regulatory requirements
• Blue Sky operating standards
• Required licenses and certifications
• Workplace safety and risk-management expectations

We are looking for a builder, operator, and leader — someone who sees a reopening as an opportunity rather than a challenge.

• 5+ years of progressive hotel leadership experience.
• Previous General Manager experience strongly preferred.
• Hotel opening, reopening, renovation, conversion, or turnaround experience highly desirable.
• IHG experience strongly preferred.
• Proven ability to recruit, build, and develop high-performing hotel teams.
• Strong operational knowledge across Rooms, Housekeeping, Engineering, Food & Beverage, and Sales.
• Demonstrated financial acumen with strong knowledge of budgets, forecasts, P&Ls, labor management, and profitability.
• Track record of improving guest satisfaction and operational performance.
• Strong communication and relationship-building skills.
• Ability to effectively partner with ownership, corporate leadership, brand representatives, and department leaders.
• Highly visible, hands-on leadership style.
• Bachelor's degree in Hospitality, Business, or related field preferred.

Because you won't simply inherit an existing operation.

You'll have the opportunity to reopen a renovated hotel, build the team, establish the culture, set expectations from the beginning, and create an operation you can be proud to lead.

For a hotel leader who loves building teams, driving results, creating culture, and making an impact, this is an opportunity to truly put your signature on a property.

• Competitive salary
• Performance-based bonus opportunity
• Medical, dental, and vision benefits
• 401(k)
• Paid time off and holidays
• Hotel employee discount programs
• Career growth opportunities across the Blue Sky Hospitality Solutions portfolio

If you're a proven hotel leader who is ready to reopen the doors, build the team, create the culture, and lead the next chapter of the Holiday Inn Columbia East, we'd like to hear from you.