Quality Analyst - Salesforce

India·Punemid

OtherQuality Analyst

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Quick Summary

Key Responsibilities

Provides high-level effort estimates on assigned tasks Works independently on assigned QA items Seek to gain understanding of the company's org/system infrastructure in order to troubleshoot issues and engage the appropriate engineering teams as…

Requirements Summary

2-5 years of experience in QA role on Salesforce Good communication skills 2 years+ experience of using Apex, Visualforce, Flows and salesforce integrated/Interfacing applications Experience with Salesforce Sales and Service Cloud Experience with…

Technical Tools

salesforceagile

Responsibilities

~2 min read

→Provides high-level effort estimates on assigned tasks
→Works independently on assigned QA items
→Seek to gain understanding of the company's org/system infrastructure in order to troubleshoot issues and engage the appropriate engineering teams as issues arise
→Provides in-depth troubleshooting skills to assist in resolving errors and performance issues
→Be familiar with Exploratory testing methodologies
→Write detailed test cases and execute them
→Creatively & intuitively find bugs for recently added features in the application
→Perform regression testing and provide detailed bug reports & test results reports with reproducible test steps and screenshots
→Understand project documents, customer demands, and product objectives to create and execute test cases
→Investigate customer problems referred to you by the technical support team, test bugs, and create and manage bug reports
→Be able to capture the appropriate logs in Salesforce to help diagnose issues
→Handle technical communications and understand the customers' systems
→Work with deployment teams, resolve level issues for systems, coordinate product design, and offer inputs on the testability of functional elements and product designs
→Collaborates with the Salesforce team regarding application support, helping to oversee the communication, analysis, testing, and implementation as the need arises
→Remains aware and up to date of product developments that translate into environmental or code modifications.
→Leverage pre-defined processes, instructions, guidelines, and policies to perform day to day tasks.
→Works closely with development team to ensure processes, procedures, and best practices

Requirements

~1 min read

2-5 years of experience in QA role on Salesforce
Good communication skills
2 years+ experience of using Apex, Visualforce, Flows and salesforce integrated/Interfacing applications
Experience with Salesforce Sales and Service Cloud
Experience with Web Services testing using tools like ReadyAPI/Postman
Well versed in UI, regression, performance, usability, acceptance, and ad-hoc testing
Should be able to review/write test cases have experience on e2e testing prior UAT
Salesforce Administrator, Platform App Builder or CPQ Specialist certification will be an added advantage
Excellent analytical, problem-solving, and decision-making skills
Effectively works as a member of an agile team and/or independently
Highly self-motivated to continuously learn new methodologies/technologies