Senior Systems Analyst (Senior Business Analyst)

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us. Position Summary: The Senior Systems Analyst leads the requirements and intake process for the Digital Lab's prototyping team. You own the translation layer between business stakeholders and the technical team — ensuring that business problems are decomposed into well-structured, prioritized work that engineers, data scientists, and data product engineers can execute against. Beyond writing stories, you shape how the team takes in work. You define and improve the intake process, manage competing priorities across multiple stakeholders, and ensure the team is always working on the highest-value problems. You also mentor junior analysts and serve as the primary point of contact for senior business stakeholders who need to understand what the lab can deliver and when. Key Responsibilities: Lead Requirements & Intake * Own the lab's requirements intake process — define how work comes in, how it gets scoped, and how it gets prioritized. * Lead requirements sessions with senior stakeholders — translate complex, ambiguous business problems into structured project scopes and user stories. * Decompose large initiatives into phased delivery plans that align with the team's prototyping cadence. * Challenge requests constructively — push back when requirements are unclear, propose alternatives, and ensure the team builds the right thing, not just the requested thing. Backlog Ownership & Prioritization * Own and manage the team's product backlog across multiple workstreams and stakeholders. * Make prioritization decisions in collaboration with lab leadership — balance urgency, impact, and feasibility. * Ensure the backlog is always sprint-ready — stories groomed, estimated, dependencies identified, acceptance criteria defined. * Drive backlog refinement sessions and sprint planning with the technical team. Technical Translation & Feasibility * Translate business needs into technical requirements that reference specific systems, data sources, APIs, and integration points. * Engage with engineers and data teams early to validate feasibility and refine scope before committing work to a sprint. * Understand the team's technical architecture well enough to identify risks, dependencies, and reuse opportunities across projects. * Bridge the gap between business stakeholders who think in processes and outcomes, and engineers who think in systems and data. Stakeholder Management * Serve as the primary liaison between the Digital Lab and senior GPS stakeholders — manage expectations, communicate progress, and negotiate scope. * Facilitate demos, feedback sessions, and retrospectives with business sponsors. * Handle competing priorities from multiple stakeholder groups — make trade-off recommendations to lab leadership with clear rationale. * Build trusted relationships so that stakeholders see the lab as a reliable partner, not just a request queue. Process Improvement & Mentorship * Continuously improve the team's requirements and intake processes — make them leaner, faster, and more effective. * Mentor and guide junior Systems Analysts on story writing, requirements gathering, and stakeholder management. * Establish templates, standards, and best practices for how the team documents requirements and tracks work. Qualifications / Education * Bachelor's or Master's degree in Computer Science, Information Systems, Engineering, Business, or a related field. Experience & Skills Required * 5–8 years of experience as a Systems Analyst / Business Analyst * Proven ability to lead requirements sessions with senior stakeholders and decompose complex problems into actionable work. * Strong command of Agile methodologies — Scrum or Kanban — with experience owning or co-owning a product backlog. * Proficiency with work management tools — JIRA, Azure DevOps, or similar. * Strong understanding of technical systems at a functional level — APIs, databases, data pipelines, web applications, AI/ML workflows — enough to write stories that engineers respect and can act on. * Excellent communication and facilitation skills — you can lead a room, manage a difficult conversation, and write with precision. * Strong prioritization and judgment — you know how to say "not now" as well as "yes." * Experience managing work intake across multiple concurrent projects and stakeholder groups. Preferred / Nice-to-Have * Experience in pharma, life sciences, or manufacturing environments. * Familiarity with data and AI/ML concepts — understanding model inputs/outputs, data pipelines, and what makes AI solutions feasible. * Experience working in innovation labs, prototyping teams, or startup-like environments where speed and ambiguity are the norm. * Familiarity with GPS/PDS domain systems — SAP, MES, LIMS, planning tools. * Product Owner certification (CSPO) or equivalent Agile certification. * Experience with Confluence or similar documentation platforms. If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. Supporting People with Disabilities BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement. Candidate Rights BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/ Data Protection We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection. Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley. R1602056 : Senior Systems Analyst (Senior Business Analyst)