Head of Unit - Product Strategy Unit

We are a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of over 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands. 

We are a team of inspired people who believe that opportunities start with a conversation. 

The Head of Product Strategy Unit is responsible for leading and driving the strategic vision, development, and management of all Bank’s products. The role demands a strong background in banking technology, preferably with Temenos platforms, and involves close collaboration with cross-functional teams across the Bank and external stakeholders, to deliver innovative, high-quality products and services.

• Define and prioritise the product roadmap, ensuring alignment with customer needs, regulatory requirements, and technological advancements;
• Oversee the entire product lifecycle from concept to launch, including ideation, design, development, testing, and go-to-market strategies;
• Conduct regular market analysis and competitor benchmarking;
• Oversee the Bank’s Customer feedback platforms and analyse such feedback in order to consider improvements or review of existing products and services;
• Build and lead a high-performing product development team, fostering a culture of collaboration, innovation, and accountability;
• Work closely with all relevant departments to ensure seamless product launches and customer adoption;
• Monitor product performance and related financial metrics, adjusting strategies as needed to achieve business targets;
• Review and manage Tariff of Charges; and
• Stay updated on the latest trends in banking technology, financial services and regulatory changes.

• In-depth understanding of banking operations, digital banking trends, and regulatory requirements;
• Strong analytical and problem-solving abilities, with a focus on customer-centric product design; and
• The ability to work in a fast-paced, dynamic environment and manage multiple priorities.

• Bachelor’s degree in Banking, Computer Science, Business Management, Economics or a financial related area. MBA or equivalent will be considered an asset;
• Have at least 2 years of experience in product management and development, ideally with a focus on banking technology; and
• Experience in banking technology, preferably on Temenos’ suite of products will be considered an asset.