Bosta4mo ago

CCTV - Ticketing Agent

CairoFull-timemid

OtherAgent

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Quick Summary

Overview

About Bosta: Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best.

Technical Tools

OtherAgent

About Bosta:

Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop-shop for delivery solutions.

We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.

About The Role:

Job Code:

2025ADMI-215

The CCTV - Ticketing Agent will be the central point of contact for all CCTV systems management, ensuring the integrity, accuracy, and availability of our surveillance infrastructure to support investigations and daily operations.

Responsible for taking care of CCTVs requests from investigation team

Reporting any down cameras to operations and agency responsible for bosta cameras

Responsible for accurate timings for CCTV extraction based on scanning action

Monthly hubs visits to check cameras location

Responsible for cameras naming based on hubs layout

Incase of any layout changes - responsible for reporting to hub manager and head of ops

Knowledge of complaint management principles, techniques, and best practices.

Excellent communication skills, both verbal and written, with the ability to effectively communicate with customers and internal stakeholders.

Strong problem-solving and decision-making abilities, with a customer-centric approach.

Location & Eligibility

Where is the job

Cairo

On-site at the office

Who can apply

Same as job location

Listed under

Worldwide

Listing Details

Posted: December 17, 2025
First seen: March 26, 2026
Last seen: May 3, 2026

Posting Health

Days active: 37
Repost count: 0
Trust Level: 27%
Scored at: May 3, 2026

Signal breakdown

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Bosta

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Bosta is a pioneering tech-driven logistics company providing next-day delivery services to e-commerce businesses across Egypt, Saudi Arabia, and the UAE.

Employees

350

Founded

2017

Jobs

View 84 jobs

View company profile

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External application · ~5 min on Bosta's site

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