Director of Clubhouse Operations

The Director of Clubhouse Operations provides operational leadership and support across all Boys & Girls Clubs of Western Pennsylvania Clubhouse locations. This role works closely with Clubhouse Directors and organizational leadership to ensure consistent operations, strong site performance, high-quality youth experiences, and effective implementation of organizational priorities. The Director serves as a coach, collaborator, and problem-solver while supporting operational excellence and continuous improvement across multiple locations.

• →Lead and support day-to-day operations across multiple Clubhouse locations.
• →Coach and support Clubhouse Directors to strengthen site performance, consistency, and operational excellence.
• →Monitor enrollment, staffing, quality standards, and key operational metrics.
• →Develop and improve systems, processes, and organizational efficiencies across Clubhouses.
• →Partner with organizational leaders to support compliance, safety, fiscal responsibility, and strategic initiatives.
• →Provide operational leadership during site transitions, special projects, and organizational growth initiatives.

• Bachelor's degree in Business Administration, Nonprofit Management, Education, Human Services, Organizational Leadership, Public Administration, or a related field required.
• Minimum of five years of progressive operational, administrative, or organizational leadership experience.
• Experience supervising, coaching, or developing leaders preferred.
• Experience in youth development, education, nonprofit operations, or a related field preferred.
• Valid Pennsylvania driver's license and reliable transportation required.

• Strong operational leadership, project management, and problem-solving skills.
• Ability to build relationships, coach leaders, and influence positive outcomes.
• Experience managing multiple priorities in a fast-paced environment.
• Strong communication, organizational, and analytical abilities.
• Proficiency with Microsoft Office, Google Workspace, and data management systems.

CPR/Pediatric First Aid, Child Abuse Clearance, PA Criminal History, FBI Clearance, NSOR Certificate, TB Test, Mandated Reporter Training, and other required certifications must be obtained upon hire or within established timelines.

For over 135 years, the Boys & Girls Clubs of Western Pennsylvania (BGCWPA) has been a trailblazer in youth development, committed to unleashing the potential of every child. Rooted deeply in the values of safety, fun, and inclusivity, BGCWPA prides itself on cultivating an environment where every child and employee can flourish.

At the heart of our vision lies a commitment to providing opportunities that transcend boundaries. Through creative and forward-thinking programs, we aim to equip our youth with the skills, knowledge, and resilience necessary for a brighter future. BGCWPA is not merely an organization; it is a dynamic force that shapes destinies, cultivates dreams and empowers the leaders of tomorrow.

As a proud affiliate of Boys & Girls Clubs of America, BGCWPA aligns itself with a nationwide network of organizations dedicated to empowering young people. Our collective impact extends beyond our local community, fostering positive change on a national scale. Annually, BGCWPA reaches over 7,500 young individuals through a rich tapestry of innovative programs, services, and outreach initiatives.

BGCWPA is committed to building a culturally diverse community and we believe in the importance of equity and inclusion. We understand that every individual brings a unique set of skills and experiences. While our job description lists specific qualifications, skills, and competencies, we also recognize that true potential can often transcend those lines. If you're enthusiastic about social impact and helping others succeed, even if you don't meet every qualification, we encourage you to apply.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Our organization prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.