IT Helpdesk Technician Bilingual

This is a fantastic opportunity for career growth, where you'll collaborate with colleagues from all over the world and gain valuable experience in a dynamic, international environment.

• →Attend IT tickets requests for users in the company.
• →Communicate directly with clients to provide updates and resolve issues.
• →Monitor technical cases in our system, ensuring they're handled efficiently.
• →Collaborate with more senior IT staff and a diverse team in Peru and abroad.

• A technical diploma in Systems Engineering, Telecommunications, or student in the last semesters in a bachelor's degree.
• Experience as an intern or support assistant related to Help Desk Operator or IT Support roles no major than 2-3 years.
• Conversational English skills (both written and verbal) are essential for this role.
• Proficiency with Microsoft Office tools is a must have.
• Excellent communication and customer service skills.
• A proactive attitude and a strong desire to learn.
• A plus to have is IT Essentials and CompTIA A+ but not required.

If you're ready to launch your career in a global setting and work with a supportive and knowledgeable team, we want to hear from you.

Why join our team at Bradken? We believe that our people are our greatest asset. Keeping our team safe and healthy, physically and mentally, has always been our top priority. We promote and support dynamic and flexible work options to encourage a healthy balance and allow you to make the most of your time. We offer competitive salaries and Total Reward packages. We also recognize and reward our employees for the excellent results they produce and for living Our Values with local and global programs.

With 100 years of knowledge and experience behind us, there are endless opportunities ahead.

For this role we will not work with recruitment agencies.

Bradken is an Equal Opportunity Employer and we are committed to providing a diverse, inclusive, attractive and flexible environment for our people, because great things happen when people are given the opportunity to be themselves in their work. All employment will be based on merit, competence, performance and business needs.