Business Development Specialist

Brady Intelligent Productivity Solutions (IPS) is a leading provider of workplace identification, safety, facility, and productivity solutions that help organizations operate more efficiently and safely. We partner with businesses across multiple industries to deliver solutions that improve productivity, compliance, and operational performance.

Brady IPS is seeking an energetic, motivated, and results-driven  to join our team in Fort Mill, SC. In this role, you will be the first point of contact for prospective customers, helping introduce Brady's solutions, identify business opportunities, and schedule qualified appointments for our sales team.

This is an ideal position for someone who enjoys engaging with people, is confident on the phone, and thrives in a goal-oriented environment. Successful candidates are resilient, organized, and excited about building relationships that help drive business growth.

• Conduct a high volume of outbound calls and email outreach to prospective customers.
• Engage decision-makers and key stakeholders across various industries.
• Build rapport quickly and professionally represent the Brady IPS brand.

• Identify customer needs, challenges, and business objectives.
• Qualify prospects based on established criteria, including business fit, opportunity potential, and readiness to engage.
• Gather key account information and maintain accurate customer records.

• Schedule qualified meetings for Brady IPS Account Managers and Sales Representatives.
• Coordinate calendars and ensure all meeting details are documented and communicated effectively.
• Confirm appointments and conduct follow-up outreach as needed.

• Accurately document all customer interactions, call outcomes, notes, and next steps within CRM systems.
• Maintain organized prospect records and follow-up schedules.
• Track activity levels and performance metrics.

• Develop a strong understanding of Brady IPS products, services, and value propositions.
• Communicate how Brady solutions help customers improve workplace safety, productivity, and compliance.
• Stay informed on industry trends and customer challenges.

• Professionally address questions and initial objections.
• Maintain a positive attitude and persistence when facing rejection.
• Use consultative communication techniques to keep prospects engaged.