Operations Supervisor

United States·Wilmingtonmid

OtherOperations Supervisor

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Quick Summary

Key Responsibilities

Provide hands-on leadership by mentoring, coaching, and guiding employees, addressing employee relations issues, and fostering a positive and productive work environment.

Requirements Summary

Bachelors in Operations/Supply Chain -or- relevant experience in a related field Six Sigma/Lean certification desirable 90% of workforce is Spanish speaking.

Technical Tools

OtherOperations Supervisor

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Are you ready to be part of a team that values safety, continuous improvement, quality, and employee well-being? CHEP is looking for a motivated Operations Supervisor (1st Shift) to join our team in Wilmington, MA!

As a Plant Operations Supervisor, you will be responsible for assisting the Plant Manager in managing total plant operations and delivering superior customer satisfaction by driving results and exceeding expectations in the key areas of safety, service, quality and cost.

Responsibilities

~1 min read

→Provide hands-on leadership by mentoring, coaching, and guiding employees, addressing employee relations issues, and fostering a positive and productive work environment.
→Lead and enhance safety performance on shift, promoting a proactive safety culture through training, accident prevention, and rehabilitation programs, ensuring compliance with safety standards.
→Manage shift maintenance activities, resolving equipment breakdowns in coordination with the maintenance team to maintain uninterrupted plant operations.
→Drive continuous improvement initiatives on shift, implementing best practices to enhance efficiency, quality, and cost-effectiveness across end to end operations.
→Monitor and manage the plant's operational costs and yield, working closely with the Plant Manager to optimize performance and contribute to the overall plant objectives.
→Address performance and attendance matters in collaboration with HR, ensuring that all plant staff meet operational expectations.
→Ensure full compliance with CHEP procedures and work instructions, ensuring tasks are completed accurately and in line with company standards and operational goals.

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Prior experience in a plant supervisory role in an engineering or manufacturing environment

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Familiarity with private fleet management/transportation is helpful

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Strong customer focus orientation

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Strong people management capability including non-exempt production workforce

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Demonstrated success in delivering strong employee relations

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Demonstrated ability to work cross-functionally

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Experience managing safety performance and programs

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Understanding of supply chain practices and metrics

1st Shift Operations - Monday - Friday 6am - 2:30pm

Approximately 25-30 direct reports

Weekly production volumes - across 2 shifts: 40K sorted, 24K repairs

What We Offer

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✓Competitive Pay w/ Shift Differential

✓Benefits Day 1!

✓401K w/ company match (up to 4%)

✓FREE company-paid vision, short-term disability, and life insurance!

✓FREE company-provided PPE and safety equipment

✓Tuition reimbursement, parental leave, childcare assistance, profit sharing, and MORE!

✓The salary range for this position is $62,000 - $90,000. Salary ranges provided take into account a wide variety of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications, geographic differentials and other business and organizational needs. Therefore, actual amounts offered may be higher or lower than the range provided. If you have questions, please speak to your Talent Acquisition Partner about the flexibility and detail of our compensation philosophy. Dependent on the position offered, other forms of compensation may be part of a total offering beyond medical & retirement benefits and may include other monetary incentives or business benefits.

Not Remote

Adaptability, Adaptability, Change Management, Coaching, Computer Literacy, Cross-Functional Work, Data Analysis, Data-Driven Decision Making, Data Literacy, Delegation, Digital Literacy, Emotional Intelligence, Feedback, Inclusive Leadership, Innovation, Inspiring Others, Learn From Mistakes, Mathematic Literacy, Mentoring, Mentorship, Motivating Teams, Prioritization, Scheduling, Stakeholder Engagement, Strategic Thinking {+ 1 more}