Parts Manager

Our Bordertown branch is looking for an exceptional individual to join our parts department as a Parts Manager for our John Deere lineup for agriculture equipment. 

• A Competitive Remuneration package. 
• An Exciting Leadership Opportunity with a Global Industry Leader
• Ongoing Training and Professional Development
• Global Career Opportunities 
• Employee Assistance Program (EAP)
  
• Supportive team culture and leadership team
  
• Work with industry-leading John Deere equipment

This is an excellent opportunity for an experienced parts professional or emerging leader looking to take the next step in their career. In this role, you will be responsible for leading the day-to-day operations of the Parts Department, driving profitable growth, delivering exceptional customer service, and developing a high-performing team.

Working closely with the Branch, Service, and Sales teams, you will ensure parts availability, efficient inventory management, and a seamless experience for both internal and external customers.

Key Responsibilities:

• Accountable for managing all aspects of parts inventory within parts system.
• Optimize Parts Department processes to ensure internal and external customer satisfaction.
• Grow profitable parts sales.
• Coordinates a prompt, efficient, and timely flow of paperwork.
• Works with the Operations & Service Managers to ensure a timely turnaround of parts needed for internal jobs.
• Assists in analysing departmental operations and storage layout and revises as needed for maximum effectiveness.
• Maintain a high-performance parts team through hiring, training, coaching, mentoring, and performance management in a safe environment.
• Exercise disciplined expense control.
• Ensure superior external and internal parts customer service through staff scheduling to cover business hours.
• Work with product support and manufacturing groups to source and stock internally manufactured product parts.
• Develop annual parts sales business plan and budget to include support to other Brandt branches.
• Work with the Sales departments to maximize cross marketing opportunities.

• Previous experience in a leadership role or as a parts technician, showcasing strong leadership abilities and a commitment to operational excellence.
• Passion for delivering exceptional customer service and driving satisfaction through effective Parts department management.
• Excellent interpersonal and communication skills, essential for building strong customer relationships and fostering a cohesive team environment
• Strong analytical and decision-making abilities to resolve issues promptly and effectively.
• Collaborative mindset with the capability to motivate and mentor team members toward achieving departmental goals
• Familiarity with parts management in a busy shop environment, preferably within agriculture or related industries.

Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. With dealerships across Canada, New Zealand and Australia, we are a global team with one shared purpose. It’s our mission to enable our customer’s success by providing practical and reliable equipment solutions and support. Our customers count on Brandt to keep them moving forward, and we meet that challenge with remarkable customer service and industry-leading brand John Deere.  

At Brandt, we believe that outstanding people, combined with our committed and passionate culture, is key to our customer's success.