Technical Business Analyst

This role sits at the heart of Brighte's operations and infrastructure transformation, identifying where technology unlocks the most value, building the case for change, and leading implementation end-to-end across Data, Operations, Technology, and Engineering.

Reporting to the Head of Business Operations and partnering closely with our Staff Engineer, Data Architect, and Systems/IT Ops lead, you'll go from mapping a broken process and designing the fix, to ensuring new tools land properly in our systems, using AI tools hands-on to analyse data, accelerate delivery, and sharpen your thinking along the way.

• →Build a deep understanding of Brighte's business, processes, and data landscape to identify, prioritise, and roadmap AI and automation opportunities based on commercial impact and feasibility
• →Build business cases connecting technology solutions to measurable outcomes, including cost-benefit and risk analysis
• →Redesign broken or inefficient workflows, translating business requirements into clear technical specifications
• →Collaborate with architects and developers to design scalable, secure systems — including data flows, integrations, and API specifications
• →Build for scale: documented, repeatable processes that transfer across teams, with continuous optimisation post-launch
• →Partner with functional leaders and facilitate workshops to align initiatives with Brighte's strategic roadmap, acting as key liaison in Agile delivery
• →Be the connective tissue between infrastructure, data, and systems architecture — maintaining strong governance across data quality, performance, and testing

• ~3+ years' proven experience in a Technical Business Analyst or Systems Analyst role, specifically involving data, analytics, or AI projects.
• Real depth in AI. You understand how large language models, machine learning, and automation tools actually work, not just how to use them in combination with hands-on experience with enterprise AI and automation platforms - Claude, ChatGPT, Microsoft Copilot, or equivalent
• Proven track record identifying operational problems, assessing their commercial value, and leading solutions through to delivery and sharp commercial instincts - you can size an opportunity, build a business case, and make a clear recommendation
• Comfortable operating in Agile delivery environments and working with standard project tools like Jira and Confluence.
• Strong experience with data analysis using tools such as SQL, Python, Power BI, or Tableau
• Knowledge of data governance, security, and responsible AI principles
• Comfortable in a fast-paced, scaling environment where priorities shift and initiative is rewarded
• A degree in Computer Science, Information Systems, Business, or a related field; postgraduate qualifications a bonus

We use AI every day at Brighte, and we hire people who do too. Every role includes a short assessment that shows us how you put AI to work, use whatever tool you're most comfortable with, there's no trick to it.

Background and reference checks (police, AML, bankruptcy) come towards the end. We use AI in parts of our recruitment process, but final decisions are made by humans.

A front-row seat to Australia's energy transition. Brighte finances and electrifies homes at scale — solar, batteries, hot water, heating — and our enterprise partners are central to this.

On top of that:

• Hybrid working. 3 days in office, 2 from home.
• We love our Socials - lunches, drinks, snacks, table tennis, a properly stocked pantry, and the company of people you actually like.
• Employee Share Option Plan (ESOP). Share in Brighte's success.
• End-of-trip facilities for cyclists, including showers and towel service.
• Anniversary leave. An extra day off each year to mark your time with us.