Customer Success Associate -2026 (India)

​Company Overview:

Recruit CRM is one of the very few fully bootstrapped remote SaaS companies that has scaled to over $10 million in Annual Recurring Revenue. As a bootstrapped company, we have been profitable every year of our existence.

We are currently growing at over 40% YoY with a 30% annual profit margin, which allows us to invest long term in our technology & people.

We power over 2,000 Executive Search and Recruitment firms across 100+ countries. We have corporate entities across the US, Ireland, India and Dubai. We are ranked #1 in our category by Gartner and boast a stellar 4.9/5 rating on Capterra & G2. 

Why Join Us?

• Fully remote (You can work from anywhere)
• Sponsored Learning and Development Program
• Annual company-wide International retreats in 5-star resorts/hotels.
•  Work directly with business owners and recruiters globally
• After one year of being an employee, you're eligible for our ARR-Linked Performance Bonus, announced every January 1st. Inclusion and bonus amounts are subject to management discretion.
• If you're looking for a high-impact role where you can grow quickly, build meaningful client relationships, and solve real-world challenges, this is the place for you!

• →Learn our platform Recruit CRM and understand the recruitment business. 
• →Answer client queries via chat, email and video calls to gain experience.
• →Help users understand how to use features and suggest workarounds . 
• →Uphold communication guidelines and procedures. 
• →Build and nurture client relationships. 
• →Continuously strive for exceptional service delivery. 

• Online Aptitude & English Test
• Assignment Round
• Virtual Interviews (2-3 rounds) — all designed to assess your analytical thinking, communication skills, and problem-solving abilities.