IT Coordinator

United States·Naval Reactors Facility (nrf)mid

OtherCoordinator

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Quick Summary

Key Responsibilities

Provide direct IT support and coordinate support with site IT organizations. Support employee onboarding and offboarding. Maintain hardware/software knowledgebase information.

Requirements Summary

C3EL is seeking an IT Coordinator to provide on-site IT support to Naval Reactors Laboratory Field Office (NRLFO) personnel at the Idaho Branch Office, Naval Reactors Facility (NRF), Idaho.

Technical Tools

OtherCoordinator

Responsibilities

~1 min read

→Provide direct IT support and coordinate support with site IT organizations.
→Support employee onboarding and offboarding.
→Maintain hardware/software knowledgebase information.
→Coordinate asset delivery, tracking, installation, documentation, and refresh activities.
→Support software installation and configuration.
→Troubleshoot and coordinate connectivity and non-enterprise system issues.
→Monitor Remedy tickets and drive resolution within established SLAs.
→Identify recurring IT problems and coordinate corrective actions.
→Support voice, data, video conferencing, webcams, telephony, and related communications technologies.
→Track IT projects and initiatives.
→Develop and maintain IT policies, procedures, and documentation.
→Provide weekly management status briefings.

Requirements

~1 min read

U.S. Citizenship.
Must be eligible to obtain and maintain a DOE L clearance. (DoD Secret or higher clearance reciprocity may be utilized while DOE adjudication is being completed.)
Project management experience.
Microsoft certification or demonstrated proficiency with Microsoft Word, Excel, SharePoint, and Outlook.
Ability to clearly communicate technical concepts verbally and in writing.