Account Growth Manager

We are looking for an experienced Account Growth Manager who acts as a bridge between business value and technical innovation. Account Growth Manager is responsible for maintaining strong client relationships, ensuring successful service delivery, and driving revenue growth through upselling, cross-selling, and strategic account development.

• Overall responsibility for business development on selected accounts

• Drive upsells, account expansions, and end-to-end renewals to ensure consistent revenue growth.

• Build and execute mid- and long-term key account plans, including stakeholder mapping and expanding into new client divisions.

• Develop account strategies and roadmaps to strengthen long-term partnerships.

• Lead regular 1:1s with key stakeholders and plan onsite visits to strengthen partnerships.

• Build and maintain long-term relationships with key client stakeholders

• Act as a bridge between clients and R&D, sharing technology trends and innovation insights to position us as a strategic partner.

• Monitor client financial situation monthly, map potential risks to current and future revenue, and execute churn prevention measures.

• Manage sales forecasting, account reporting, legal contracts, and the acquisition of case study approvals.

• Connect various client initiatives by providing cross-project context, market intelligence, and industry-level positioning.

• Drive referrals and stakeholder introductions to expand account footprint organically.

• At least 5+ years of proven success in B2B enterprise services, preferably within the IT or software development sector.

• Ability to collaborate closely with developers and translate complex technical roadmaps into business value.

• Strong track record in closing upsell & cross sell deals, negotiating contracts, and managing a healthy sales pipeline.

• Near-native command of English (min. C1) with the ability to influence C-level stakeholders.

• Proven ability to move beyond "delivery vendor" status to become a trusted business advisor.

• Strong attention to detail regarding financial monitoring, reporting, and KPI achievement.

• A self-driven, entrepreneurial approach to problem-solving and client relationship building.

• A belief that “Impossible is nothing”.