Commercial Market Leader I

Your role is focused on providing leadership of the Commercial Market within the Western Region of CannonDesign. This includes being responsible for developing and leading high-performance diverse teams focused on the development and implementation of the Firmwide Market Business Plan.  The Commercial Firmwide Business Plan is diverse - including working with developers on mixed use districts, pursuing the best brands for high design workplace and experience design, professional sports, science and technology and luxury hospitality. The Commercial Market for the West Region is largely centered in California, but can expand as far East as Denver and as North as Portland and Seattle.

You will contribute to the success of the firm by developing and leading business development, client engagement, team leadership, mentoring of our people, and advancing the quality of our work. You will be accountable to integrate our range of design services, managing our processes and delivering solid financial performance for the market. Importantly, you will be an ambassador of our brand, championing Living-Centered Design and bringing our Firm's purpose - to help people continuously flourish.

HERE'S WHAT YOU'LL DO

In this role you will divide your time equally between activities that support the growth and impact of the market, including external brand opportunities, and client leadership responsibilities engaged directly on projects.

Expectations of success:

• Market Growth: Developing new business opportunities with new and current client partners in the West Region to achieve top line targets, which will support a minimum 10% growth of the practice year over year. You will be responsible for the growth and success of the Commercial Market and recruitment of talent.
• Client Leadership: Leading, engaging and partnering, at the highest levels, with our clients on billable project-specific work. Advancing innovative solutions that differentiate the firm and foster strong long term client relationships that present opportunities for future work.
• Market Brand Enhancement: Acting as a leading voice for the market both externally and internally, visible in speaking events, writing and other activities that promote the firm and our work.
• Practice Support: Engaging in activities to advance our firm, the region, the market and your office. Working with and mentoring our market team members and recruiting talented candidates to be part of a high-performing team.

Areas of Focus

• Market Leadership: Responsible for advancing strategic initiatives and client pursuit discussions and strategies. Working with Firmwide Market Leader, Region, Office and other Market Leadership, lead the development and execution of a market business plan. This plan will outline strategies and actionable items that advance client engagement and development, market differentiation and team building to foster the growth of the market in concert with firm-wide goals. You will participate and engage in ways to improve our practice globally.
• Top Line Development: Work with Client Leaders and other firm-wide resources to focus on growing the top line of the market by identifying and actively pursuing new target clients as well as nurturing existing client relationships. You will seek to differentiate CannonDesign in the marketplace and promote the full range of our integrated design services, supporting the advancement of Living-Centered Design in all phases of client engagement. In this role you will be accountable for the overall top line results of the market and will have a personal goal of achieving top line success of $3M per year in net signed fees. 
• Client and Team Leadership: Lead by example. Demonstrate commitment to our clients by undertaking the work in an active way on select client project opportunities. Serve as a client leader and/or subject matter expert where appropriate.
• Understand the Market: Identify future market trends and opportunities for growth and advancement of the market. Demonstrate a high level of knowledge of the market, including “Best Practices,” and evidence-based and research-based design.
• Bottom Line Success: Collaborate with Region and Office Leaders, and Client Leaders to ensure that the business plan bottom line initiatives are successfully implemented. Achieve a minimum of 15% firm profitability level for the market each year.
• Staff Development: Assess, mentor and coach, and recruit staff to build a high-performance team, and to develop future leaders within your market. Take ownership for the growth of a diverse and inclusive team. Assist in establishing an environment that encourages leadership, integrity, humility, respect, and responsibility, along with collaboration, experimentation, innovation, creativity and entrepreneurship.

Time Commitments

• 50% of your time should be devoted to activities that advance our brand and develop new business opportunities with client partners focused on the growth of the market and the office.
• 30% of your time should be focused on engaging and partnering with clients on billable project work. As the leader of the market, we expect you to not only find ways to grow top-line revenue, but also to partner with clients at a high level. Providing leadership and fostering strong client relationships that lead to high client satisfaction and potential opportunities for future work.
• 20% of your time should be devoted to market leadership including strategy development, market intelligence and differentiation, business practice support, recruiting and other related staff growth and development activities.

Targets and performance metrics for this role are subject to change as CannonDesign periodically evaluates our performance metrics.