Assistant Manager Manchester City Centre

—

that I can give them a place where they can achieve theirs." 

- Michael Kors - 

You take ownership of store operations and team leadership, working collaboratively to drive business performance. As Assistant Store Manager, you share responsibility for building a high-performing team, meeting operational budgets, and developing a proactive business strategy alongside the management team. You bring strong communication skills, a collaborative mindset, and a positive, energetic approach to challenges.

• Inspire, lead, and coach the store team to foster a culture of accountability and high performance.
• Support recruitment, training, and development to build a team of dedicated Michael Kors brand ambassadors.

• Lead by example on the sales floor, driving results and holding yourself and the team accountable.
• Analyze performance reports and implement action plans to exceed expectations.
• Manage the client database proactively to enhance customer engagement and increase sales.
• Collaborate on local customer events to generate additional revenue.
• Ensure consistent client communication using all available clienteling tools.

• Maintain inventory integrity through scheduled audits and bi-annual inventories.
• Utilize company communication platforms effectively and take appropriate action on updates.

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• Proven retail and management experience in a fast-paced environment
• Strong leadership and collaboration skills
• Proficiency in leveraging technology to enhance sales and customer experience
• Ability to perform under pressure and adapt to a dynamic retail setting
• Excellent organizational, interpersonal, and follow-up skills with attention to detail
• Familiarity with retail KPIs and Microsoft Office
• Fluency in English and effective communication skill