Chronic Care Management-Health Coach - (Day shift)

Remotemid

OtherCare Management

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Quick Summary

Key Responsibilities

We are looking for candidates who want to use their expertise to improve health, wellness and care access for patients with chronic conditions.

Requirements Summary

8-hour shiftsActual hours are based on customer/patient time zoneWork Location: RemoteJob Type

Technical Tools

OtherCare Management

JOB OVERVIEW:
Cardiovascular Services of America (CVAUSA) is the largest private and independent cardiology network in the United States. Our inclusive and diverse network brings together top cardiovascular specialists and thought leaders who offer regional perspectives and a broad strategic vision for the future of patient care.

ESSENTIAL DUTIES AND RESPONSIBILITIES (included but not limited to):
We are looking for candidates who want to use their expertise to improve health, wellness and care access for patients with chronic conditions. We are recruiting candidates that have experience with cardiology patients, able to develop purposeful relationships with patients, and can provide clear reporting to the cardiology care team. The CCM assistant has the following responsibilities:

Develops a patient coaching relationship that supports the patient care plan and quality of life for the patient
It is a trusted and empathic support for patients and families dealing with chronic conditions
Communicating abnormal findings to the cardiology care team.
Monitors and encourages patient adherence to care plans and participation
Effectively communicates findings to the care team
Supports new patients in the enrollment process
Works as a liaison for the patient with the practice and providers
Identifies and escalate changes to providers to reduce events such as hospitalizations or urgent care visits
Works effectively with the EMR and CCM platform
Basic monitor troubleshooting with patients for the CCM platform
Ability to follow clinical protocols.
Participate in continued team education through shared learnings.
Contribute to a high-quality service both to physicians and patients.
Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.

JOB REQUIREMENTS AND QUALIFICATIONS

High School diploma or GED
1 year of experience in remote chronic care management
Experience with cardiology patients - specifically heart failure
Registered Nurse (RN)
Medical Assistant (MA)
Certified Nurse Assistant (CNA)
Experience with EMRs – specifically Athena, NexGen, GEMMS and e-clinical works
Great communication and multi-tasking skills

SCHEDULE
Shift options are:
8-hour shifts
Actual hours are based on customer/patient time zone
Work Location: Remote
Job Type: Full-time
BENEFITS