Case Manager Assistant

Mindset Care, Inc. was founded to create a better experience for those with a mental illness or physical impairment - and their caregivers - in applying for Social Security Disability benefits. Our team has helped thousands of individuals through the arduous process of obtaining Social Security Disability Insurance (SSDI) benefits and/or Supplemental Security Income (SSI) through the Social Security Administration. Mindset streamlines the application process experience for claimants by taking a digital, technology-first approach. 

• →Communicate with Social Security administration officials to resolve any issues or discrepancies.
• →High call volume 
• →Keep detailed records of client interactions and claim status updates.
• →Stay up-to-date on changes to social security policies and procedures.

• Strong interpersonal and communication skills.
• Ability to empathize with clients and provide compassionate support.
• Excellent organizational skills and attention to detail.
• Proficiency in Google Suite and other relevant software programs.
• Ability to work independently and as part of a team.

• Experience working in a remote or virtual office environment.
• Knowledge of virtual phone systems and online scheduling software.
• Bachelor's degree in social work, psychology, or a related field. 

Schedule: 

• This is a full-time, non-exempt position, Monday-Friday

Benefits:

• Remote first policy
• Large responsibility from the start
• The ability to ascend within the company
• A team of creative, transparent entrepreneurs driven to accomplish our mission