Admissions Assistant

Keystone Treatment Center is seeking a dedicated Admissions Assistant to join our mission-driven team supporting individuals seeking Substance Use Disorder (SUD) treatment. This role is ideal for someone who thrives in a fast-paced, compassionate environment and is committed to helping clients take their first steps toward recovery.

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  Serve as the first point of contact for potential clients and families seeking treatment

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  Guide individuals through the admissions process with empathy, professionalism, and clarity

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  Discuss funding options, insurance coverage, and financial responsibilities

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  Coordinate transportation logistics to ensure safe and timely arrival for treatment

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  Collaborate with clinical, administrative, and outreach teams to support smooth admissions

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  Maintain accurate documentation and uphold confidentiality standards

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  Participate in a rotating weekend schedule to support 7‑day admissions needs

• Strong communication skills and the ability to speak with clients in crisis with compassion

• Comfort discussing financial matters, insurance benefits, and payment options

• Ability to multitask, prioritize, and stay organized in a dynamic environment

• Experience in healthcare, behavioral health, customer service, or admissions is a plus

• A commitment to supporting individuals on their recovery journey

• ​Support managers and employees through a variety of tasks related to organization and communication.  
• ​Responsible for confidential and time sensitive material.  
• ​Familiar with a variety of the field's concepts, practices and procedures.  
• ​Effectively communicate via phone and email ensuring that all duties are completed accurately, delivered with high quality and in a timely manner.  
• ​Attend meetings and take accurate minutes. 

• ​May responsible for accurate and timely physician credentialing. 
• ​May direct and lead the work of others. 
• ​May manage and coordinate administrative programs and office activities.  
• ​Create spreadsheets, manage databases and prepare presentations, reports and documents as needed.  
• ​Answer telephones and take messages or transfer calls. 

• ​May cover the reception desk when required. 
• ​Calendar management, schedule appointments, update calendars and arrange staff meetings 

• ​Perform other functions and tasks as assigned. 

• ​High school diploma or equivalent required.   
• ​Associate’s degree preferred.  

• ​Not Applicable 

We are committed to providing equal  employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

AHMKT

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