Dir Measurement & Insights

Boys & Girls Clubs of America is the nation’s premier youth development organization, serving nearly 4 million young people each year. We are committed to creating environments where all young people can reach their full potential as productive, caring, and responsible citizens.Through partnerships, programs, and people-first leadership, we support Clubs across the country to deliver safe, impactful, and high-quality experiences for youth and families.

Under the direct supervision of the National Director, Measurement & Insights, and in collaboration with the broader team, the Director, Measurement & Insights is responsible for the development, management, and continuous improvement of the Boys & Girls Clubs of America (BGCA) enterprise-wide data collection efforts, including the National Youth Outcomes Initiative (NYOI) Member and Staff Surveys, Annual Report Survey (ARS), and Club Partnership & Planning Surveys. In addition, the Director, Measurement & Insights, supports both quantitative and qualitative analytics, utilizing findings to generate meaningful recommendations, reports, and presentations. Working cross-functionally and directly with local Clubs, the Director strengthens measurement practices, ensures enterprise data consistency and quality, and supports a culture where data informs strategy at every level of the organization.

By leading enterprise-wide measurement and data collection efforts, the Director, Measurement & Insights helps ensure the organization has accurate, consistent, and meaningful data to evaluate impact, guide strategy, and support continuous improvement. Through collaboration with local Clubs and cross-functional teams, this role helps foster a culture where data and insights drive innovation, accountability, and organizational effectiveness.

•  Ensure consistency, reliability, and alignment across all national data collection instruments and processes
•  Integrate new and updated measures into enterprise data collections, ensuring clear guidance and usability for Clubs
•  Continuously improve data collection approaches to reduce administrative burden while maintaining data quality and completeness

• Effectively incorporate new measures into existing data collection tools, documentation, and training materials
• Align measurement practices with organizational reporting needs to enable consistent and scalable use of data
• Partner with internal teams to ensure measurement systems support both strategic priorities and operational realities

•  Produce and maintain repeatable, high-quality reporting outputs derived from enterprise data collections
• Deliver official, trusted metrics used to assess performance against organizational goals
• Ensure reporting frameworks are clear, consistent, and accessible to a range of audiences, from Club staff to national leadership

• Oversee analysis of national and local data sources to identify key trends, opportunities, and areas for improvement
• Translate complex findings into clear, actionable recommendations that inform leadership decisions and drive organizational insights
• Develop tools and resources that empower BGCA staff and Club professionals to effectively collect, interpret, and leverage data

•  Participate actively in cross-functional and cross-departmental project teams
• Perform other duties as assigned by the National Director, Measurement & Insights
• Demonstrate BGCA’s mission-driven values of integrity, collaboration, accountability, respect, and excellence
• Adhere to organizational policies and procedures, including BGCA's Employee Handbook and Ethics Policy

• Education: Bachelor’s degree in a relevant field required (e.g., Public Policy, Education, Youth Development, Social Sciences or Human Services). Master’s degree in a related area is strongly preferred
• Experience: Minimum of 5 years of experience, including at least 4 years of project management involving the measurement of education and program outcomes. Specific experience analyzing and reporting data is required
• Technical Skills: Advanced proficiency in Microsoft Excel and the broader Microsoft Office Suite is required. Familiarity with data visualization tools and advanced analytics approaches highly preferred

• Independent & Reliable: Proven track record of strong time management and self-motivation to work effectively both independently and collaboratively
• Communication: Excellent analytical, verbal, and written communication skills, with the ability to distill complex data for non-technical audiences
• Proactive Problem-Solving: Operates comfortably under broad direction, identifies opportunities and drives solutions proactively
• Leadership: Demonstrated ability to lead through influence, own complex projects, and successfully coordinate cross-functional teams