Program Manager III

• → Provide leadership to the above programs and support the overall department culture. This position is a key contributor to the mission and vision for services in Short Term Housing Stabilization (STHS) Department.
• → Provide direct supervision to Program Supervisors with particular emphasis on upholding Organizational and Department Values and supporting staff growth.
• → Build and maintain inter-organizational relationships to enhance our partnerships and ensure solid processes and interactions.
• → Develop processes and train staff in the contract documentation requirements and other program critical contract elements.

• → Observe/follow confidentiality guidelines and client privacy.
• → Maintain accurate record of hours worked and submit timesheets on schedule.
• → Attend agency trainings as required.
• → Participate as team member in staff and supervisory meetings as required.
• → Perform other job-related duties as assigned.

• Provide leadership in coordination with Database administration in uploading data to King County HMIS.
• Assist in the quality improvement process that includes: data quality, contract compliance, file reviews, HMIS management reports and other system management reports and make recommendations to improve service delivery to clients, provider community and funders.
• Collaborate with internal and external partners to provide high level services to clients.
• Ensure client records are kept in accordance with agency standards amongst their program as well as contract standards where applicable.
• Ensure that all agency required practices such as Credit Card Expenditure Forms, Timesheets, and HR needs are provided to in a complete and timely manner
• Pursue system minimum standards which include exiting at least 80% of households to stable housing.

• Review, approve client assistance expenditures of approximately $1 million annually.
• Support the compliance department with monthly financial reconciles
• Prepare and submit invoices to contract funders.
• Evaluate and adjust program expenditures to ensure appropriate contract spending.

• The cognitive skills needed to complete tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for decision making, problem-solving, and comprehending.

• At least 4 years of experience in direct provision of social services, preferably with homeless households.
• Two year supervisory experience.
• Experience navigating databases and data entry including the ability to troubleshoot errors.
• A strong understanding of Trauma Informed Services and the circumstances surrounding homelessness.
• Experience with reconciling financial ledgers or grant funds
• Excellent written and oral communication.
• Commitment to working within the mission, goals and values of Catholic Community Services

• Master’s degree or higher in Social Work or a related field.
• Three years supervisory experience.
• Fluency in second language that is spoken by a substantial number of King County Households.

• A Bachelor’s degree in social services or a related field may in some cases substitute for some of the required work experience.

Note to Internal Candidates: HR reviews internal compensation and determines any increase based on their experience and also agency internal equity factors.

Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer. Please let us know if you need special accommodations to apply or interview for this position.

EMPLOYEE/EMPLOYER PLEDGE: We will not tolerate attitudes, behaviors, or statements that alienate, offend, or injure any person associated with CCS because of their racial or ethnic origin.  We will enable and support all efforts to become aware of and eliminate racism and racist behaviors within CCS and the broader community.  We will take exceptional steps to identify and root out such biases, especially where there appear to be long standing, institutional patterns of unacceptable behavior or lack of performance.