Senior Worker/ Practitioner

senior

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Quick Summary

Key Responsibilities

Working closely with the Project Manager, you will provide day-to-day operational support across the Criminal Justice service, helping to ensure high-quality, safe and effective practice.

Requirements Summary

This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately,

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About the Role

~2 min read

Working closely with the Project Manager, you will provide day-to-day operational support across the Criminal Justice service, helping to ensure high-quality, safe and effective practice. You will act as a specialist resource for frontline staff, supporting the management of complex cases, embedding best practice and promoting positive outcomes for service users. You will support the management of complex and high-risk cases, provide guidance and coaching to Recovery Coordinators, contribute to quality assurance activity and strengthen multi-agency partnership working across probation, prisons, courts, police and wider support services.

This role has been created in response to increasing service demand, growing complexity of need and the expanding role of community-based treatment within the criminal justice system. You will play a key role in supporting service delivery while helping to drive innovation, service improvement and positive outcomes for people experiencing substance misuse and multiple disadvantage. You will also help strengthen our work with key partners including Probation, Prisons, Police, Courts, Housing Services, Mental Health Services and local safeguarding partnerships.

Provide specialist consultation and support on complex, high-risk and safeguarding cases.
Support Criminal Justice Recovery Coordinators in delivering high-quality, recovery-focused interventions.
Assist with quality assurance, case file audits and continuous service improvement activities.
Support operational oversight and performance management within the Criminal Justice Team.
Develop and maintain strong relationships with partner agencies.
Contribute to workforce development through coaching, mentoring and practice guidance.
Deputise for the Project Manager where appropriate.
Support innovative approaches to criminal justice treatment pathways, continuity of care arrangements and community-based interventions.
Promote a culture of learning, accountability and excellent service delivery.

We're looking for someone who:

Has significant experience working within substance misuse and/or criminal justice services.
Has experience managing complex cases involving risk, safeguarding and multi-agency intervention.
Is confident providing professional guidance and support to colleagues.
Has a strong understanding of recovery-oriented practice and trauma-informed approaches.
Builds positive relationships with a wide range of partners and stakeholders.
Has excellent communication, organisational and problem-solving skills.
Is passionate about improving outcomes for people affected by substance misuse and criminal justice involvement.
Can balance operational priorities whilst maintaining a focus on quality and service user outcomes.

What We Offer

~1 min read

This is an exciting time to join Wear Recovery as we continue to develop innovative responses to the changing criminal justice landscape. With increasing emphasis on community supervision, treatment and rehabilitation, this role offers the opportunity to have a genuine impact on service development and system-wide partnerships.

You'll have the opportunity to:

✓Influence the future direction of criminal justice treatment services.

✓Develop leadership and management skills.

✓Work alongside experienced professionals across multiple agencies.

✓Improve outcomes for individuals, families and communities.

✓Be part of a service committed to recovery, innovation and continuous improvement.

✓25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.

✓A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.

✓Participation in a contributory pension scheme.

✓A wide range of benefits, including discounts for shopping, cinema, holidays, and more.

✓A warm and supportive team environment.

✓Extensive training, career development, and progression opportunities.

✓Refer a Friend Scheme..

AI can be a really helpful tool when putting together your application, and we’re happy for you to use it. However, what we’re most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you’ve made in previous roles.

There’s no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

CGL points 28 to 30 (£32,802.41 - £35,069.56)

N/A - Outside London Weighting Area

3/11/2026

20/10/2026

Madeleine Drummond (Sunderland Services) | Madeleine.Drummond@cgl.org.uk | 07814080166

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.