Manager, Absence and Accommodation Compliance

ComPsychⓇ is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40 years, we have combined the best in technology with unmatched human expertise to help individuals and their organizations thrive. Our GuidanceResourcesⓇ and AbsenceResourcesⓇ solutions deliver end-to-end mental health, well-being, work-life, health navigation, and absence support to more than 75,000 customers worldwide,  touching more than 160 million lives across 200 countries. Visit compsych.com to find out why 40% of the Fortune 500 choose ComPsych for their mental health and absence management needs.

Owns FMLA, state, and municipal leave compliance for the group, including legal research, interpretation, and implementation into operations. Leads the team members who support that function, including the inbox coverage team and the Employment Law Analyst, and partners with Operations, Product, Sales, and Account Management to keep our compliance solution accurate, efficient, and differentiated in the market.

Legal Research and Regulatory Monitoring

• →Oversee, and personally contribute to, research and monitoring of FMLA, state, and municipal leave law developments.
• →Drive implementation of legal changes into processes, guidance, and training.
• →Own the leave/FMLA portion of the quarterly compliance bulletin.
• →Build and maintain the FMLA Knowledge Playbook as the core enablement tool for the inbox coverage team.

Team Leadership

• →Manage the Employment Law Analyst, directing their research support and inbox-related work.
• →Manage a group of coaches/consultants
• →Recruit, retain, and motivate a team of attorneys and other compliance specialists.
• →Share in the leadership of the broader compliance function.

Inbox Function

• →Own the inbox function (compliance questions) from a leadership standpoint: set standards, train, and serve as the escalation point for the coaches responsible for inbox coverage, as needed, personally answering the day-to-day volume.

Cross-Functional and Client-Facing Partnership

• →Serve as compliance liaison to Product and to Sales/Account Management on the application and interpretation of leave laws.
• →Participate in sales finalist meetings, including strategy sessions.
• →Work with the VP of Compliance, legal, the auditing team, and operational leaders to review escalated cases, synthesize fact patterns, and report relevant facts, impact, and business processes to customers, their counsel, and other stakeholders.
• →Participate in speaking engagements as appropriate.

Process Improvement and Quality Assurance

• →Identify gaps and inefficiencies in compliance processes; develop and recommend alternatives, and work with operations leadership to establish new processes and improve existing ones.
• →Find ways to leverage our legal consultants to increase the value and differentiation of our compliance solution.
• →Collaborate with cross-functional leaders to draft process, policy, and practice solutions; present them to leadership with legal and compliance input.
• →Design, implement, and manage an audit process to confirm compliance processes are executed effectively.
• →Carry a standing project queue for process audit and optimization work.
• →Take on special projects as assigned.

Required

• Bachelor’s degree.
• Demonstrated legal research and analytical skills, with strong written and verbal communication.
• Management experience or demonstrated readiness for people leadership, including the ability to lead attorneys and other compliance specialists.
• Sound interpretive judgment, suited to a role that serves as an escalation point.
• Ability to collaborate across functions and to present complex legal issues clearly to leadership, customers, and their counsel.

Preferred

• Juris Doctor (JD).
• Prior coaching, FMLA/leave or ADA casework experience.

Other Requirements

• Consistent and reliable high-speed internet and workspace free from distraction, disruption, or noise is required
• Ability to be present on camera during work-related trainings, meetings, and/or events
• Must be able to sit or stand at a desk for prolonged periods while working on a computer

ComPsych is an equal opportunity employer.  All applicants will be considered for employment regardless of race, color, age, genetics, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status and any other characteristic protected by federal, state or local laws. ComPsych Corporation maintains a drug free workplace.

ComPsych Corporation and its affiliates is committed to the responsible and transparent handling of your personal data. Information collected during the recruitment process will be used to assess your application and, where applicable, to prepare and administer an offer of employment. Your personal data will be processed in accordance with the privacy laws applicable in your country or jurisdiction of residence, which may include the California Consumer Privacy Act (CCPA), the EU General Data Protection Regulation (GDPR), Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, and other applicable national or local privacy laws. For full details on what personal data we collect, how we use it, your rights as an Applicant, and how to contact us with privacy-related questions, please review the relevant Applicant Data Privacy Notices: US Applicant Data Privacy Notice & Canada Data Privacy Notice.