Accounts Receivable Specialist

As an Accounts Receivable Specialist at Devereux, you will work with a team of dedicated professionals who share your passion working for an organization where their work contributes to our mission and helping individuals in need.

Responsible for billing and managing individual accounts receivable by funding source, by client. Maintains current, accurate computerized client accounts and supporting hard copy files. Bills payors and funding agencies in an accurate and timely manner, in accordance with established procedures. Ensures timely payment of bills with accurate application to client accounts. Applies extensive and intensive follow-up techniques in order to collect on aged accounts.

REPORTS TO: Client Accounts Receivable Manager

Key Responsibilities

• Performs billing and collections duties for assigned funders and/or programs.
• Completes EHR adjustments and ensures thorough documentation is obtained from funders.
• Monitor and report on accounts receivable activities for assigned programs or funders.   
• Conducts timely research and resolution of credit balances.  
• Provide support for cash application and revenue adjustments as requested / needed to ensure timely completion for month end close. 
• Works collaboratively to improve systems and foster strong business relationships with funding agencies and other stakeholders. 

What We’re Looking For

• Associates degree in Business Administration, Accounting or equivalent experience preferred
• Knowledge of Pennsylvania Medicaid, Health Choices, and other third-party billing processes
• Experience with excel, automated billing systems and electronic health records
• Excellent customer service, written communication, and problem-solving skills
• Analytical with the ability to put processes together and have strong attention to detail and accuracy
• Ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity

1-2 years experience in AR required

Must have experience with excel, great communication skills and EHR's

Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.

Devereux is one of the nation’s largest nonprofit organizations, providing services, insight and leadership in the evolving field of behavioral healthcare. Founded in 1912, Devereux operates a comprehensive national network of clinical, therapeutic, educational and employment programs that positively impact the lives of 10,000+ children, adults – and their families – every year.    

At Devereux, Servant Leadership is embedded throughout our culture and every aspect of our organizational framework. Our mission-driven, people-first mindset is at the heart of the compassionate and high-quality programming we provide – every day – for the individuals and families we serve, and other key stakeholders. Devereux offers challenging and exciting work, and our team environment creates an empowering, positive and rewarding atmosphere. To be successful at Devereux, you will: put the needs of others first, feel called to serve and called to lead. As a member of our team, you will be a significant part of our commitment to providing a welcoming and supportive work environment across all programs and services, and within all policies and employee practices.  

We believe a workplace rooted in inclusivity – offering a sense of belonging to all those who walk through our doors – is fundamental to delivering the highest quality healthcare services. Through open dialogue and the creation of brave spaces, we will engage in work that gives each of us a chance to change the world – one person, one family, one community at a time. 

In addition to a competitive salary, Devereux provides a comprehensive health and welfare program to eligible full-time employees, family members and domestic partners. Eligible employees are eligible to start benefits after 30 days of employment. In addition, we offer;  

• Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services. 

• Student loan debt assistance, tuition reimbursement and continuing education assistance. 

• Generous time-off (start accruing 1st day), 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage. 

• Employee assistance / work-life balance program.