Accounts Receivable Intern

The Accounts Receivable Intern will work part-time during the school year and full-time during summer and winter breaks, this position will support the Accounts Receivable Department in all functional areas. This position is anticipated to run from October to March.

At Duluth Trading Company, we value face-to-face interactions that foster our culture of learning, creativity, and teamwork. The role is based at our headquarters near Madison, WI. 

• Support and assist accounts receivable team members
• Process open account collections, customer refunds, reversals and offsets
• Respond to emails and customer cases in a timely fashion
• Support month-end closing activities
• Contribute information to improve productivity, quality, customer-service standards; resolve problems and process improvements
• Assist with performing all AR daily tasks including: reviewing orders in the fraud queue, account hold queue, credit limit queue, web tax queue, credit card decline queue, delivered not invoiced queue, and accounting cases, issue refunds via credit card, paypal and refund check, resolve credit card and paypal disputes, create payment journals, general journals, process daily cash deposit, complete excel worksheets, support store order payment and refund inquiries, and other tasks as assigned by management

• Student status at an accredited university in an undergraduate program with an emphasis in Finance, Accounting, Consumer Economics, or a related field.
• Previous AX experience is a plus
• Excellent organizational, planning and execution skills
• bility to manage multiple tasks and prioritize work
• Sound business judgment that supports the goals of the company
• Past leadership experience in a team and/or training environment is a plus
• Ability to multi-task with the flexibility to change focus as daily operations require
• Customer focused with a courteous demeanor and drive for satisfaction
• Problem solver and able to work through order and customer history to determine proper solutions to customer inquiries
• Intermediate knowledge of Microsoft Office Suite, specifically Word and Excel
• Excellent written and verbal communication skills
• Detail oriented with a high level of accuracy
• Authorization to work in the United States without sponsorship.