Benefits Specialist

Electric Research and Manufacturing Cooperative, Inc. (ERMCO) is the leading manufacturer of distribution transformers and engineered electrical solutions, serving electric utilities, Original Equipment Manufacturers (OEMs), and industrial customers across North America. Headquartered in Dyersburg, Tenn., ERMCO delivers reliable, high-quality products that power homes, businesses, and communities across North America. 

With commitment to safety, operational excellence, and continuous improvement, ERMCO is at the forefront of supporting grid modernization and energy transition. Our vertically integrated operations, customer-focused culture, and investment in people and technology make ERMCO the Most Valued Partner for delivering resilient, sustainable power infrastructure for the future. 

Serve as the primary point of contact for employee benefits inquiries, providing support for health, retirement, leave, and wellness programs while ensuring accurate benefits administration through HRIS systems. Manage benefit enrollments, communications, reporting, documentation, and special projects to deliver a seamless employee experience.

• →Serve as a point of contact for inquiries regarding benefits, such as health insurance, retirement plans, leave policies, wellness programs, and other company-provided benefits. Escalates issues as needed.
• →Manage support requests through the department’s support ticketing system.
• →Assist with developing and distributing clear, informative materials about benefits options, enrollment procedures, and policy changes.
• →Ensure accurate and timely processing of enrollments, terminations, and modifications.
• →Utilize HR Information Systems (HRIS) to assist with benefits administration, ensuring accurate data entry and maintenance.
• →Generate reports to aid in decision-making processes.
• →Maintain up-to-date documentation of benefits policies and procedures. Ensure consistency and clarity in all benefits-related documents and communications.
• →Provide support for special projects, such as open enrollment and health fairs, as needed.

•  2+ years of experience in benefits administration
• Holds a bachelor’s degree OR has equivalent work experience in the Human Resources field. Advanced degrees or certifications in an HR-related field is a plus. 
• Experience working in a manufacturing environment is a plus.
• Knowledge of benefits programs, laws, and regulations.
• Strong analytical skills and proficiency in benefits administration systems.
• Excellent communication, customer service and interpersonal skills.
• Strong multi-tasking abilities and time management skills.
• Detail-oriented with a commitment to accuracy.
• Bi-lingual (English/Spanish) is preferred.
• Travel up to 15% expected.

At ERMCO, your ideas matter, your growth is supported, and your impact is real. Whether you’re building on early career experience or launching your professional journey, you’ll have the opportunity to learn, contribute, and grow in a manufacturing environment that values innovation and collaboration.