Residential Plumbing Supervisor

Seize the opportunity to elevate your career and make a significant impact as a Plumbing Supervisor with our dynamic plumbing team at Frank Gay Services. This role is ideal for a seasoned plumbing professional with a strategic mindset and drive to exceed service and sales targets. 

• →Manage the performance of plumbing technicians in the field via phone and onsite visits.
• →Provide technical support for all plumbing service calls, help solve problems, and ensure Frank Gay Services standards are being met.
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  Hire, train, and develop a team and manage the team of plumbing technicians.

• →Manage plumbing technician board through Service Titan
• →Implement and enforce a quality control process throughout the department
• →Address and resolve customer issues
• →Be a champion of the Frank Gay Service culture and Live the Core Values

• →At least five (5) years of residential Plumbing experience with diagnostic troubleshooting and repair services.
• →At least three years (3) Plumbing supervisor experience with an ability to train others.
• →In home services Industry knowledge and experience
• →Must be willing to work outdoors in any weather conditions.
• →Experienced and high-performing residential plumbing calls
• →High Technical aptitude with troubleshooting and resolving plumbing issues
• →Experience training junior technicians and establishing a career path for growth
• →Proactive, someone who takes ownership
• →Service Titan Software experience a plus
• →Open Schedule Availability compatible with the demands of the business
• →Open to learning and working with technology
• →Physical Dexterity must occasionally lift and/or move 100 pounds or more averaging 4 times a week