Service Associate

The Service Associate position encompasses many duties. This person must be able to multi task and prioritize work in a high demand work environment while maintaining a high level of professionalism.  The service associate ensures a clean safe attractive environment for patients, employees and visitors . The service associate will also be responsible for transporting patients and maintaining medical equipment.

At Garnet Health, we are committed to supporting your career growth and professional potential. We are responsive, attentive and dedicated to the success and satisfaction of our team members. Here, you’ll find resources that will help you excel in your career, tuition reimbursement programs for your continued education, and comprehensive health, dental and retirement benefits designed to fit your individual and family needs. Our inclusive and diverse team culture encourages you to contribute your exceptional talents, skills and perspectives to the success of our system, one another, our communities and our patients. Join the Garnet Health team and let your excellence shine.

The range for the role is $22.72 - $23.41 hourly. 

Garnet Health System provides a compensation range to comply with the New York State law on Salary Transparency in Job Advertisements. The range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.  When determining a team member’s compensation and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Ability to read and comprehend infection practices and hazardous chemical warnings. Ability to follow oral and written instructions. Must have basic computer literacy skills.

Current Basic Life Support (BLS) certification required.

Preventing and Managing Crisis Situations (PMCS/Code Gray Training) to be completed within three (3) months of hire and annually thereafter.

Environmental Demands and Exposure to Hazards: Works in a clean, well- lighted, heated or ventilated facility. Works indoors, with considerable public contacts. Frequent patient contact.  Often exposed to odors and infectious waste.  Frequent exposure to water and detergents.  Some exposure to disagreeable elements.  Work area is centrally located with many various activities taking place, creating distractions to the worker.

Physical Demands: Demonstrates physical and functional ability to perform full anatomical range of motion to accomplish tasks. Evidence of visual and aural acuity and finger and hand dexterity to operate computer and office equipment. Can withstand long periods of sitting, standing and/or constant walking. Ability to lift 40 lbs.

Mental Demands: Ability to foster collaborative relationships, to work well under pressure, to organize and synthesize new information, and prioritize tasks. Possesses critical thinking, analytical skills and flexibility. Ability to multi-task. Required detailed attention to work in an environment where interruptions cannot be controlled. Demonstrates sensitivity to customer needs and expectations. May be subject to irregular hours including evenings or potentially weekends to participate in operational and community events as necessary.